Residential Behavorial Health Associate

Description

General Statement:
The Salvation Army is a branch part of the Christian Church and the ultimate goal of all programs is spiritual regeneration of all people.

Corps/Department: Salvation Army Clitheroe Center

Reports To:
Operations Manager

FLSA Status:
Part Time/ 29 hours per week;
Non-Exempt

Education and Work Experience:

• High school diploma or equivalency. Some additional education or training to perform clinical and clerical functions. Alaska State Counselor Technician certificate preferred.
• One year's experience in the field of substance abuse, homelessness, or related fields.
• One year's experience in clerical and data entry work; proficiency in using general office equipment, Microsoft Office Suite, databases, Intergy EHR, and report-generating programs.

Scope of Position/Essential Functions:

Under general supervision of the Operations Manager the Behavioral Health Associate supports the clinical staff to assure treatment outcomes by supervising client activities and chores. The position performs data entry into databases; prepares paperwork; conducts client intakes and orientation groups; documents client behaviors in EHR; assists with operational functions and scheduling; monitors clients, provides client education, accompanies clients on approved passes, and facilities client recovery skills groups as needed.

Knowledge, Skills, and Abilities Required:

• Knowledge of or experience in client care in a clinical or medical setting.
• Knowledge of cross-cultural issues.
• Knowledge of peer support mentorship, advocacy, and recovery support
• Understanding of trauma-informed care.
• Acceptable criminal history record
• Ability to maintain a collaborative and cooperative work environment and to work with a minimum of supervision.
• Excellent verbal and written interpersonal and communication skills.
• Proficient with general office equipment including computers and related software, with Windows applications, databases, and report-generating software.
• Familiarity with AKAIMS preferred.
• Highly organized, detail-oriented, and demonstrated ability to work harmoniously with peers, supervisors, clients, families, and visitors.
• Ability to complete multiple tasks, meet deadlines, observe confidentiality, remain self-motivated, and work with a minimum of supervision.

Essential Functions:

• Maintains internal program statistics, referrals data, and follow-up records; enters data into Intergy EHR, AKAIMS, and other databases, performs electronic transmissions, and produces related reports. Performs filing in client charts.

• Schedule rooms for educational sessions, group sessions, and other uses. Perform note-taking, staff hotline, and/or telephones as needed. Supervise clients' activities and chores.
• Assist with preparing and submitting critical incident reports and corrective actions.
• Perform client intake and program orientation; lead house routines and monitor clients' behavior, notifying primary counselor via EHR documentation when action is needed.
• De-escalate clients in emergency situations using crisis intervention techniques, and immediately contact supervisor and/or counselor.

• Complete appropriate training on medication distribution procedure, obtain medications for clients, observe client self-administration of medication, and complete required documentation.

• Support clients in completing assignments and step work and provide feedback.
• Provide client education, give presentations, and lead discussion sessions with clients.
• Transport and accompany clients on approved passes.
• Obtain urinalysis specimens from clients, as assigned.

• Attend staff meetings and complete required trainings.
• Adhere to all confidentiality regulations as well as 42 C.F.R., Part 2 and C.F.R., Parts 160 and 162 (HIPAA). Document client services in the electronic health records system.
• Facilitate Recovery Living Skills groups as needed.
• Perform other related duties as assigned.

Shift Assignment and Work Location: The Clitheroe Residential programs are 24/7 facilities located at two separate campuses. While Clitheroe will try to accommodate staff requests for specific locations or shift assignments, the location and shifts may change due to program needs in order…