Room Attendant ANTHC Lodging Seward

Room Attendant

Position

Purpose:

Responsible for the overall cleanliness of assigned room/suites. Reports maintenance deficiencies in order to maintain rooms/suites in compliance with standards.

• Medical, Dental and Vision coverage
• Life Insurance
• Paid personal time off
• Leadership and Management Training Programs
• 401K Retirement Plan
• A PATH for your future!
• Discounted room rates
• A FUN PLACE TO WORK
• Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

• Check cart for supplies, stock as needed.
• Greet guests immediately with friendly/sincere acknowledgement.
• Strip dirty linens / towels and remove used amenities from room/suite.
• Clean rooms/ suites, as assigned, which includes: making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks. Reports rooms as clean and available. Reports maintenance deficiencies in order to maintain room is in compliance with hotel standards.
• Replenish linen and guest amenities.
• Clean balconies, if applicable.
• Respond to special requests by guests (such as providing extra amenities or service time requests).
• Ensure room/suite complies with brand standards.

• Provide customer service to guests, including information about hotel services, activities and local attractions.
• Assist co-workers, as requested.

• Ability to arrive to work on time and when scheduled.
• Physically able to move large objects such as: carts, large bags of linen, ironing board.
• Physically able to operate cleaning equipment such as: vacuum cleaners, brooms, spray bottles.
• Ability to read and recognize room/suite numbers.
• Ability to communicate effectively with guests and associates.
• Ability to learn, follow and enforce standards for cleanliness.
• Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.

Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of hotel facilities.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.