Guest Service Representative​/Front Desk Clerk -Evening Shift

Hyatt House Anchorage

Weekend Part Time Guest Service Representative/Front Desk Clerk position.

The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‑in, check‑out and the coordination of hotel services. Responds to guest reservation requests, answers telephones, handles guest compliments or complaints, takes action deemed necessary, and handles cash, makes change, and balances an assigned house bank.

• High school diploma or equivalent GED; prior hotel and hospitality experience preferred.
• Demonstrate excellent organizational skills, communication skills, and problem‑solving skills.

Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder.

Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

Work‑Life Balance: We are committed to ensuring that our team members experience the rewards of hospitality while sustaining a routine that suits their lifestyle.

Paid Holidays: Six paid holidays after one year of service (upon hire for salaried team members):
New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day.

Paid Time Off (PTO): Available to all team members after one full year of service. Accrual begins day one and increases the longer you work with us.

Sick Leave: Available for team members employed in Oregon or Washington after 90 days of employment.

Additional Leave: Bereavement, Jury/Witness Duty, Community Volunteer Events, Social Event Outings.

These benefits typically begin on the first day of the month following sixty (60) days of full‑time employment. Insurance coverage is typically not available to those team members deemed to be part‑time (working less than thirty (30) hours) and seasonal team members (those employed less than six (6) months). Coverage includes Medical and Prescription, Vision, Dental, Employee Assistance Program, Hostcare, 100% Company Paid Life Insurance, 401(k) Retirement Plans with Match, Leave of Absence.

• Team Member Travel Discounts
• Entertainment Industry Discounts
• Snack of the Month
• Monthly Team Member Recognition
• Service Recognition Awards
• Incentive Programs
• Referral Bonuses
• Direct Deposit
• Earned Wage Access Retirement Planning

Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt, and IHG brands.

To learn more about our company please visit our website at

Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Salary: $16.00 per hour