Bilingual (Yup'ik​/English) Workforce Dev. Coord

Job Title:

Bilingual (Yup'ik/English) Workforce Development Coordinator I/II/III

Department:
Career Development

Reports To:

Workforce Development Supervisor

Supervises:
None

FLSA Status:
Non-Exempt

Pay Grade: N4 (I/II), N5 (III)

Job Type: Regular, Full-Time

AKBCU:

No ICPA:
Yes

General Functions:

The Bilingual Workforce Development Coordinator provides comprehensive employment and career services to Alaska Native and American Indian job seekers, supporting them in achieving sustainable employment goals. This position delivers personalized career assessments, job exploration coaching, resume development, interview preparation, and connections to employers through various workforce development activities. Working in partnership with our people, the Bilingual Workforce Development Coordinator helps develop opportunities that fulfill our endless potential by addressing barriers, improving employability skills, and facilitating successful job placements.

The role requires strong interpersonal skills, knowledge of current workforce trends, and dedication to maintaining a participant-focused approach while meeting department performance targets. The Bilingual Workforce Development Coordinator serves Yup'ik speaking participants in the language they prefer.

Duties and Responsibilities:

Workforce Development Coordinator I/II

Maintain an active participant caseload, ensuring accurate documentation, follow-up on missing information, and timely completion of required reports.

Provide job placement services by screening and referring job seekers to employers based on qualifications, ensuring a seamless process from application to placement.

Conduct comprehensive assessments of job seekers, including reviewing career interests, work history, education, training, job skills, and salary expectations.

Deliver career coaching services including resume writing assistance, job search strategies, interview preparation, and professional presentation guidance.

Screen, interview, and refer qualified job seekers to fill vacancy requests with partnering companies, notifying them of opportunities and describing job requirements.

Provide tailored support to individuals and families evacuated from Western Alaska in response to Typhoon Halong, including navigating systems of care, transportation, school systems, and employment in Anchorage.

Document all participant interactions, development plans, case notes, and supportive services entries according to established policies and procedures.

Follow up on subsidized employee placements with both employees and supervisors to document progress, identify support needs, and make appropriate referrals.

Maintain participant databases, ensuring accurate entry of demographics, employment goals, referral outcomes, and performance metrics.

Collaborate with the Workforce Development Supervisor to develop, implement, and coordinate workforce development programs that enhance employability skills.

Promote workforce and professional development activities in a positive manner that maintains respect for CITC's diverse population.

Perform administrative duties including data entry, answering calls, document filing, and word processing to support department operations.

Maintain strict confidentiality according to regulations, policies, and procedures.

Perform all related duties as needed and assigned.

Workforce Development Coordinator III

Perform all duties and responsibilities above with an advanced level of proficiency.

Lead quality assurance file reviews and support the team in ensuring compliance with all policies and procedures.

Take a lead role in evaluating Career Development processes and procedures, making recommendations to improve efficiency and workflow.

Create and maintain training materials, providing training and mentorship to other staff members as needed.

Assist the Career Development Senior Manager and Workforce Development Supervisor in preparing reports and organizing data for analysis.

Serve as an active member of interview and selection committees, ensuring compliance with CITC policies and relevant regulations.

Act as internal liaison to ensure alignment with organizational goals and serve as acting department manager when leadership is unavailable.

Build and sustain relationships with CITC programs, Native corporations, community employers, and other stakeholders to create qualified applicant pipelines.

Job Specifications:

Strong interpersonal skills with ability to work effectively with management, staff, external business associates, and community stakeholders.

Excellent organizational and detail-oriented skills with ability to manage multiple priorities and deadlines.

Experience in workforce development, case management, or related fields with comprehensive understanding of current workforce trends and strategies.

Familiarity with Alaska job market, personnel recruitment procedures, and interviewing techniques.

Proficiency in Microsoft Office and Adobe software applications.

Ability to respond effectively to inquiries or…