IT Network Administrator; Anchorage

Responsibilities

• Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
• Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD‑WAN, VPNs, and WAN/LAN connectivity.
• Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring to safeguard enterprise data and systems.
• Perform advanced diagnostics, root cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
• Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
• Maintain detailed documentation of network architecture, configurations, standards, and operational procedures to support knowledge sharing and continuity.
• Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
• Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
• Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network‑related issues.
• Participate in after‑hours on‑call rotation and respond to critical network incidents or outages.
• Stay current with emerging network technologies (including SD‑WAN), recommending new solutions or improvements to strengthen the network environment.
• Support network‑related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
• Travel occasionally to remote sites for network support, deployments, or project‑based work.

• 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD‑WAN).
• Proven experience configuring, deploying, and supporting switches, routers, firewalls and other network equipment in production. Strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles. Skilled in monitoring/troubleshooting/optimization (e.g., Solar Winds, PRTG, Wireshark) and using configuration management best practices.
• Proficiency with network tools (e.g., Solar Winds, PRTG, Wireshark).
• Proven ability to maintain network diagrams, standards, and operational procedures.
• Ability to provide technical guidance, server as the SME, collaborate with IT leadership, and document standards/procedures.
• Excellent communication, problem‑solving, and multitasking; follows organizational policies, procedures, and security standards.
• Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).

• Associate’s or Bachelor’s degree in IT or related field.
• Advanced certifications (e.g., CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
• Experience with SD‑WAN, cloud networking (Azure/AWS), and secure remote access solutions.
• Familiarity with automation/scripting (Power Shell, Python, Ansible).
• Background in designing network security architectures (NGFW, IDS/IPS).
• Ability to mentor junior IT staff and contribute to strategy and process improvement.