IT Infrastructure Manager; Anchorage

Qualifications

• Minimum seven (7) years of hands‑on experience operating and supporting enterprise infrastructure environments, including server platforms, virtualization (VMware or Hyper‑V), enterprise networking (LAN/WAN, SD‑WAN, firewall), and cloud services (Azure or AWS), with at least two (2) years in a lead or supervisory capacity.
• Demonstrated working knowledge of Microsoft 365 and Entra , including Exchange Online, SharePoint, and identity and access management, sufficient to provide technical oversight and serve as a credible escalation point for systems staff.
• Demonstrated accountability for infrastructure performance in a production environment, including system availability, reliability, incident response, and enforcement of operational standards across monitoring, patch management, backup and recovery, configuration management, and change control.
• Demonstrated experience designing or supporting backup, disaster recovery, and business continuity capabilities in a production environment.
• Proven ability to function as a working manager, leading technical staff with accountability for team performance and service delivery while maintaining direct technical involvement in system design, implementation, and complex troubleshooting.
• Proven ability to diagnose and resolve complex technical issues spanning network, systems, and cloud environments, including serving as an escalation point for critical incidents across all infrastructure domains.
• Lead infrastructure projects and initiatives, delegating execution to infrastructure staff while maintaining accountability for scope, quality, and delivery outcomes.
• Experience supporting infrastructure across multiple locations, business units, or subsidiaries, with an understanding of the challenges of distributed and remote operations.
• Ability to communicate effectively with both technical and non‑technical audiences, including translating infrastructure concepts and risks for IT leadership and business stakeholders.

• Experience supporting or integrating cybersecurity controls within infrastructure environments, including identity, endpoint, network security, and monitoring capabilities.
• Experience standardizing and governing infrastructure practices at scale across multiple business units or subsidiaries, including documentation, service consistency, and operational maturity improvements.
• Familiarity with automation or scripting to improve infrastructure efficiency and consistency (e.g., Power Shell, Python, infrastructure‑as‑code concepts).
• Industry certifications in infrastructure, cloud, or networking technologies (e.g., Microsoft AZ‑104, VMware VCP, Cisco CCNP, AWS/Azure) that demonstrate applied technical expertise.
• Bachelor's degree in Information Technology, Information Systems, or a related field, or equivalent combination of education and experience.

The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities. This is a fully on‑site position based out of either the Anchorage, AK or Fairbanks, AK office; remote work is not available for this role. There is a 40‑hour on‑site work week with on‑call availability for critical incidents and infrastructure outages, shared on a rotational basis among the infrastructure team.

Some travel may be required.

The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Doyon grants reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. Accommodation requests should be made, in writing, to the Human Resources Department.

Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not…