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Telecom Analyst
Job in
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-05-25
Listing for:
Verigent
Full Time
position Listed on 2026-05-25
Job specializations:
-
IT/Tech
Telecoms Engineering
Job Description & How to Apply Below
Verigent's client is seeking a Telecom Analyst for a role based in Anchorage, AK. In this capacity, you will administer VoIP support to a prominent government site serving 1k+ users.
Responsibilities- Configure and program digital, IP, and analog phone sets.
- Perform Moves, Additions, and Changes (MACs) as required.
- Implement requested feature modifications and system updates.
- Provide end-user support for voicemail systems, including:
Mailbox setup and configuration, Password resets, and Adding or deleting user mailboxes. - Deliver break/fix services for telephone equipment and peripherals.
- Diagnose and resolve phone and data cabling issues.
- Maintain knowledge of station cabling, jacks, and wiring standards.
- Assist in identifying and resolving vendor-related line or circuit issues.
- Troubleshoot problems related to lines and trunks.
- Coordinate with service providers to resolve telecommunication service issues and act as the primary point of contact.
- 3-5+ years of relevant telecommunications experience.
- Ability to obtain public trust required.
- Must be able to read, write, and speak English proficiently.
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