IT Network Administrator; Anchorage

Overview

The Network Administrator is a pivotal subject matter expert responsible for the performance, resilience, and security of the organization’s multi‑site network infrastructure. Serving as the lead technical adviser for planning, developing, installing, configuring, maintaining, supporting, and optimizing all network‑related hardware and software across the enterprise, the role ensures continuous, secure connectivity between sites, proactively identifies and resolves complex network issues, and drives ongoing improvements in network architecture and security posture.

This position is based on‑site in either Anchorage or Fairbanks, requiring regular in‑person presence to support the organization’s network infrastructure.

• Serve as the lead technical adviser for enterprise networking, providing expert insight and guidance on the design, configuration, and support of all network systems.
• Plan, implement, configure, monitor, and maintain network infrastructure across multiple sites, including switches, routers, firewalls, wireless networks, SD‑WAN, VPNs, and WAN/LAN connectivity.
• Continuously assess and enhance network security by implementing industry best practices, security controls, and proactive monitoring.
• Perform advanced diagnostics, root‑cause analysis, and resolution of complex network issues to ensure high availability, performance, and reliability of all network systems.
• Collaborate closely with the IT Infrastructure Manager on strategic network initiatives, upgrades, and optimization efforts aligned with organizational objectives.
• Maintain detailed documentation of network architecture, configurations, standards, and operational procedures.
• Monitor network performance and capacity, analyzing trends to anticipate future needs and recommend improvements or expansions.
• Coordinate with vendors and service providers on network implementations, upgrades, and troubleshooting activities.
• Provide network expertise and technical support to IT team members and end users as needed, serving as an escalation point for network‑related issues.
• Participate in after‑hours on‑call rotation and respond to critical network incidents or outages.
• Stay current with emerging network technologies and security threats, recommending new solutions or improvements to strengthen the network environment.
• Support network‑related aspects of special events and corporate meetings, ensuring reliable connectivity and secure configurations.
• Travel occasionally to remote sites for network support, deployments, or project‑based work.

• 5+ years administering enterprise network infrastructure (LAN/WAN, wireless, SD‑WAN).
• Proven experience configuring, deploying, and supporting switches, routers, firewalls, and other network equipment in production; strong knowledge of TCP/IP, DNS, DHCP, routing protocols, and network security principles.
• Skilled in monitoring, troubleshooting, and optimization tools (Solar Winds, PRTG, Wireshark) and using configuration management best practices.
• Proficiency with network tools (Solar Winds, PRTG, Wireshark).
• Proven ability to maintain network diagrams, standards, and operational procedures.
• Ability to provide technical guidance, serve as the SME, collaborate with IT leadership, and document standards/procedures.
• Excellent communication, problem‑solving, and multitasking skills; follows organizational policies, procedures, and security standards.
• Relevant network industry certification (CompTIA Network+, CCNA, or equivalent experience).

• Associate’s or Bachelor’s degree in IT or related field.
• Advanced certifications (CCNP, Palo Alto PCNSA/PCNSE, CompTIA Security+).
• Experience with SD‑WAN, cloud networking (Azure/AWS), and secure remote access solutions.
• Familiarity with automation/scripting (Power Shell, Python, Ansible).
• Background in designing network security architectures (NGFW, IDS/IPS).
• Ability to mentor junior IT staff and contribute to strategy and process improvement.

The majority of work takes place in a professional office environment with a diverse group of individuals, each with distinct roles, personalities, and skills.

The work is generally sedentary, requiring routine walking, standing, bending, and carrying items weighing up to fifty pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.