Network Technician

About Arcticom, LLC

Arcticom, LLC provides network and systems administration, enterprise architecture and resource planning, certification and accreditation, software design, programming, maintenance of telecommunications and land mobile radio equipment and systems, help desk support and IT transformation services among other services.

The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job. Other duties may be assigned. To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. Applicants will be notified via phone or email within ten (10) business days of submittal.

• Install and terminate Cat5e/6/6a cabling, fiber, and associated infrastructure for cameras, access control, and VTC endpoints.
• Mount and configure IP security cameras (fixed, PTZ, thermal, etc.) and integrate with Video Management Systems (VMS).
• Deploy and program access control systems (door controllers, readers, biometrics, electrified hardware).
• Set up and calibrate video teleconferencing equipment (cameras, microphones, displays, room panels) for platforms such as Zoom Rooms, Microsoft Teams Rooms, Cisco, Poly, and Crestron.
• Integrate all devices onto the network with proper IP addressing, VLANs, QoS, and PoE configurations.
• Diagnose and resolve connectivity, performance, and interoperability issues.
• Support IT and RF projects including network infrastructure upgrades, wireless LAN deployments, point-to-point microwave links, two-way radio systems, antennas, and RF cabling.
• Perform site surveys, RF coverage testing, preventive maintenance, firmware updates, and documentation (as-builts, cable maps).
• Provide end-user training and Tier-2 technical support.
• Participate in on-call rotation for after-hours support and emergency response.

• Education Requirements:
  
  High school diploma required.
• Level of Experience Requirements: 3+ years of hands‑on experience installing and supporting IP cameras, access control, video conferencing, and/or RF/wireless systems.
• Solid knowledge of IP networking (TCP/IP, subnets, VLANs, routing, switching, PoE).
• Experience with RF fundamentals: signal strength testing, coax/fiber termination, antenna alignment.
• Valid driver’s license and clean driving record.

• Proficiency with tools: cable certifiers, tone generators, OTDR, multimeters, RF power meters, and basic power tools.
• Ability to read blueprints, schematics, and RF site plans.
• Strong troubleshooting and problem‑solving skills in hybrid IT/RF environments.
• Commitment to safety, quality, and customer satisfaction.

• Associate’s or Bachelor’s degree in IT, Electronics, Telecommunications, or related field.
• Manufacturer certifications (Axis, Bosch, LenelS2, Crestron, Cisco, Poly, etc.).
• CompTIA Network+, Security+, or CCNA; RF/Wireless certifications (CWNA, etc.).
• Experience with wireless controllers, two‑way radio systems (Motorola), or microwave backhaul.

• This position will not have supervisory responsibilities.

• This position is not subject to federal requirements regarding Department of Transportation “safety‑sensitive” functions.

• Must be able to lift up to 50 lbs, work at heights (ladders, rooftops, towers), and in confined spaces.
• Must be able to work indoors, outdoors and in active construction environments.
• Regularly required to stoop, kneel, and bend during work.
• Ability to sit for extended periods along with periodic standing and walking short distances.
• Proficiency in using standard office equipment, including keyboards and computers.
• Close visual…