IT System Administrator ; Enterprise Identity Administrator; PCN

Eligibility

This position is open to Alaskan Residents only. Please check residency definition to determine if you qualify.

The Department of Administration, Division of Office of Information Technology (OIT) is recruiting an IT System Administrator 1 in Anchorage or Juneau. Pay depends on candidate location.

• Active Directory & Entra  — manage performance, troubleshoot issues, support authentication, group policy, federation, and single sign‑on integrations.
• Incident and request management — resolve identity‑related incidents and requests in the State’s “Alaska Now” ticketing system.
• Monitoring and basic system health checks — review logs, perform escalations, maintain service stability.
• Advanced administration tasks under senior oversight — upgrades, platform checks, fault tolerance improvements.
• Network component checks and testing — verify network‑related services and ensure reliability.
• Stay up to date on technology — apply emerging cloud technologies and industry best practices to enhance identity services.

• Identity Management – manage and secure user identities across enterprise systems, including provisioning, access governance, authentication workflows, and compliance standards.
• Technical Problem Solving – troubleshoot, diagnose, analyze, and identify system malfunctions.
• Configuration Management – plan or manage implementation, update, or integration of system components.
• Hardware – knowledge of specifications and uses of computer equipment.
• Infrastructure Design – understanding of architecture and typology of software, hardware, and network devices.
• Operating Systems – knowledge of desktop, server, and mainframe operating systems.
• Systems Integration – principles and procedures for installing, integrating, and optimizing information systems components.

Due to the nature of the work and access to APSIN, the selected individual must pass a background investigation and may be re‑fingerprinted. Full disclosure of all past criminal convictions is required.

• Hybrid telework schedule after initial training and when conditions permit.
• Flex time arrangement with additional leave during heavy workload periods.
• Schedule adjustments for special situations.
• Competitive salary and solid benefits: retirement plans, health insurance, disability, pet insurance, and more.

Our vision is one government empowered by innovative technical collaboration. Our mission is to simplify processes, boost efficiency, and protect Alaskans' data through secure services.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). The State of Alaska is an equal‑opportunity employer.