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Network Support Technician I — Entry-Level IT Support
Job in
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-08-22
Listing for:
GCI Communication Corp.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GCI Communication Corp. seeks an entry-level Network Support Technician I to provide initial technical support for customers via calls, email, and chat. You will monitor network alerts, triage issues, and escalate complex problems to higher tiers while coordinating maintenance impacting services.
Responsibilities include first-point support, issue documentation, and collaboration with account teams. An emphasis on customer advocacy and strong communication is required, with occasional
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