IT Helpdesk Specialist
Job in
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-08-26
Listing for:
Holland America-Princess (Holland America Dawson City Inn)
Full Time
position Listed on 2026-08-26
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Municipality of Anchorage Information Technology seeks a Service Desk Analyst to handle IT incidents and service requests received by phone, email, web or in person. You will document, triage, and resolve or escalate issues to ITD resources as needed.
The role requires guiding customers on hardware/software use, troubleshooting, and maintaining desktop configurations. A relevant degree with experience and the ability to obtain CJIS clearance within 30 days are expected.
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