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Service Desk Technician II: IT Support & Devices
Job in
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-08-29
Listing for:
State of Alaska
Full Time
position Listed on 2026-08-29
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Desktop Support
Job Description & How to Apply Below
Alaska Railroad Corporation seeks a Service Desk Specialist II to deliver end-user IT support, manage devices and accounts, and assist in projects. You will troubleshoot desktops, peripherals, and network connectivity, escalate issues, and provide training materials as needed.
Responsibilities include monitoring the ticketing system, handling tier-1 to tier-3 issues, and ensuring uptime for user computing devices across the organization.
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