Systems Administrator IV

Who We Are:

As a privately held, U.S.

-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

Who We Are:

As a privately held, U.S.

-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do. By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries.

Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Hybrid

This role is a senior-level Applications/Systems Administrator position responsible for leading the administration, optimization, and lifecycle management of enterprise business applications. The position serves as the technical authority and subject matter expert for assigned business-critical systems, translating complex business needs into scalable technology solutions while ensuring stability, security, compliance, performance, and alignment with IT governance standards. The role also mentors junior technical staff, supports cross-functional initiatives across multiple business units, and requires advanced technical proficiency across application administration, and enterprise SaaS environments.

Overall, the role combines deep technical expertise, operational ownership, governance, and leadership influence to improve reliability, reduce support costs, and drive modernization across the application portfolio.

• Serve as the senior technical authority for enterprise business applications, providing strategic oversight for application configuration, administration, optimization, enhancement planning, and operational support.
• Architect, implement, and maintain enterprise application solutions that align with business objectives, organizational standards, security requirements, and IT governance frameworks.
• Provide technical leadership on cross-functional initiatives by translating complex business requirements into scalable, reliable, and supportable technology solutions.
• Lead the installation, integration, upgrade, maintenance, and lifecycle management of assigned applications while ensuring system stability, scalability, and performance.
• Manage Incident, Problem, and Major Incident Management processes, including Root Cause Analysis (RCA) activities for primary applications assigned.
• Oversee application release management, including planning, testing, deployment, change control, and post-implementation validation to ensure successful delivery with minimal impact to business operations.
• Design, implement, and support proactive monitoring, alerting, and performance management solutions to identify trends, prevent outages, and improve application reliability and availability.
• Enforce application governance, security controls, compliance requirements, operational standards, and best practices while continuously evaluating opportunities for optimization and modernization.
• Lead organizational change management efforts related to application implementations and enhancements, effectively communicating impacts and driving stakeholder adoption across all levels of the organization.
• Develop and maintain comprehensive technical documentation, knowledge articles, operational procedures, and support materials to ensure operational continuity and knowledge transfer.
• Mentor junior administrators and technical staff by providing technical guidance, coaching, and knowledge sharing include the improvement of both technical and professional skills in administration, to build organizational capability and strengthen support operations.
• Design and maintain Disaster Recovery (DR) and Business Continuity (BC) strategies for assigned applications, including recovery planning, backup validation, failover testing, resiliency assessments, and recovery readiness exercises.
• Maintain advanced…