Personal Lines Underwriting Associate

Description

* This is a hybrid/in-office position and is not available as a fully remote role.*

Umialik Insurance Company, a member of the Western National Insurance Group is a private mutual insurance company with over 125 years of experience serving customers' property-and-casualty insurance needs in the Midwestern, Northwestern, and Southwestern United States. Known as “The Relationship Company®,” we define success as a measure of the relationships we’ve built over time. In everything that we do, we know that delivering a friendly and helpful interaction makes for a better experience for everyone involved.

That’s the power of “nice”. At Western National, nice is something we work to bring to every person and organization with whom we partner and serve.

Umialik Insurance Company, a member of the Western National Insurance Group, is seeking a Personal Lines Underwriting Associate to join our team! Western National Insurance Group reserves the right to fill this position at a level above or below the level included in this posting.

The individual in this role will have the opportunity to support the Personal Lines Underwriting Team in profitable premium growth by underwriting new business policies as well as support our agency partners through various communication methods.

• Assists underwriters in the daily underwriting and processing of new business and endorsements.
• Uses established practices, processes, and procedures to write new business policies within given authority level based on underwriting guidelines.
• Reviews new business application documents and gathers additional information as needed to accurately underwrite policies.
• Evaluates policies within established authority level and provides recommended solutions when outside of authority level.
• Builds and maintains strong agency relationships.
• Communicates frequently via phone and email with internal personal lines team members, other Western National departments, and external parties.
• Makes decisions and recommendations for varied situations while applying judgment to evaluate relevant information, policies, and procedures.
• Develops work independently, but regularly asks for direction and prioritization, and helps improve processes.
• Intermediate analytical skills.
• Identifies opportunities to improve processes through critical thinking.
• Consistently acts according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer’s expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer’s issue is resolved.
• Builds strong relationships through regular communication with agents, underwriters, and employees across the organization.

• Ability to problem solve and effectively communicate.
• Ability to handle multiple tasks simultaneously while maintaining strong attention to detail.
• Ability to follow established processes and procedures.
• Excellent time management skills.
• Effective oral and written communications skills.
• Intermediate experience with Word or Excel is required.

• Bachelor’s degree in insurance or related field is preferred; experience in lieu of degree is acceptable.
• Proficient use of various core systems, office and computer equipment, and software packages.
• Knowledge of insurance, including agency services, operations, underwriting, and underwriting support.

The full hiring range for this role is $24.41 - $32.22 per hour. However, the base pay offered may vary depending on the job-related knowledge, skills, credentials, and experience of each candidate as well as other factors such as the scope and location of the role. Candidates looking for compensation outside of the posted range are encouraged to apply and will be considered based on their individual qualifications and/or may be considered for other positions.

Western National Insurance Group reserves the right to…