Maintenance Specialist

Position: Housing and Maintenance Specialist

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Employee Housing & Maintenance Specialist

Job Description

Northern Hospitality Group is seeking highly motivated and versatile Employee Housing & Maintenance Specialist to manage the operational readiness of our employee housing units while providing essential maintenance support. This full-time, 40‑hour‑per‑week position is critical to ensuring our staff are housed comfortably and safely.

The ideal candidate will be a proactive, organized individual with strong communication skills and a solid background in both property coordination and general building maintenance. You will be the primary point of contact for employee housing needs and the first responder for most maintenance issues within those properties. When housing demands are low, you will integrate with our general maintenance team to support company‑wide operational needs.

This role will report to the Director of Human Resources given the Human Resource department oversees the Employee Housing program. The role will liaison with the Maintenance manager as needed.

Our Vision & Mission:
Share Alaska with the World

Our vision is simple:
Share Alaska with the world. Our mission is to:
Transform our community with innovation and creativity through the best locally crafted goods and by providing legendary hospitality in Alaska!

Portfolio

• Anchorage (Year‑Round): Four Locations: 49th State Brewing Company (Downtown), 49th State Brewing Company (Ted Stevens International Airport), 49th State Brewing @ "The Rail" (Downtown), & Alaska Pacific Beverage Company (Downtown)
• Denali/Healy (Seasonal): Four Locations: 49th State Brewing Company (Healy), Prospectors Pizzeria (Denali), Tako Cantina (Denali), & Crows Nest Log Cabins (Denali).

Roles & Responsibilities Employee Housing Management (Approx. 60‑70% of Time)

• Unit & Bed Turnovers: Manage the end‑to‑end turnover process, including tracking bookings, coordinating unit/bed placements, and ensuring units are clean and fully prepared for incoming employees.
• Property Inspections: Conduct regular scheduled and unscheduled cleanliness and general condition checks of all employee housing units and common areas.
• Inventory Management: Maintain accurate inventory of housing supplies (e.g., linens, cleaning supplies) and furniture/appliances, coordinating replacements as needed.
• Vendor Coordination: Schedule, manage, and oversee the work of external cleaning crews and specialty contractors.
• Employee Relations: Serve as the primary point of contact for employee concerns, complaints, and requests related to housing, ensuring professional and timely resolution.

Maintenance & Repair (Approx. 30‑40% of Time)

• Primary Housing Maintenance: Independently perform routine and emergency maintenance and repairs within employee housing properties. This includes, but is not limited to:
  • Basic plumbing (e.g., unclogging drains, fixing minor leaks, replacing fixtures).
  • Basic electrical (e.g., replacing outlets/switches, fixing light fixtures, minor troubleshooting).
  • General carpentry (e.g., drywall repair, patching, painting, fixing doors/cabinets).
  • Appliance troubleshooting and minor repair/replacement.
  • Escalation:
    Accurately diagnose and communicate complex or major maintenance issues to the company’s general maintenance team for assistance or external vendor scheduling.
• General Company Support: When not actively engaged with housing management or maintenance, assist the company’s primary maintenance team with general facility maintenance, preventative maintenance tasks, and project work across all company properties.

Compensation and Benefits Package

We offer a competitive compensation structure commensurate with the level of responsibility and the nature of the role:

Total Rewards Details

• Annual Salary $48,000 - $60,000 DOE
• Benefits:
  Medical, Dental, Vision
• 401K:
  Match 100% match up to 3%, 50% match up to 5%
• PTO: 10 days / Year – Increase with Tenure
• Sick: 7 Days / Year
• Paid Holidays:
  Federal Holidays
• Meal Discounts
• Housing/Travel Covered by company if travel is needed to…