Assistant Store Manager - Brown Jug - Store

Position Overview

Position Overview:

Brown Jug is a premium retailer of wine, beer, and spirits. We offer a great place to work, with a friendly atmosphere and energetic work environment. We provide our customers with convenience, selection, and top-notch service! We are seeking an Assistant Store Manager to provide leadership and direction to a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience, train and develop Team Members, while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.

This position will assist the Anchorage Warehouse store (242) at 4140 Old Seward Highway, Anchorage Ak 99515.

Responsibilities and Leadership

• People Management
  
  Skills:
  
  Create a work culture that makes your store an inviting place to work
• People Management
  
  Skills:
  
  Be a role model who coaches, mentors, and inspires team members
• People Management
  
  Skills:
  
  Delegate tasks to team members and set priorities
• People Management
  
  Skills:
  
  Communicate in a clear and concise manner to team, leading effective huddles/meetings/coaching sessions, keeping team well informed of pertinent information
• People Management
  
  Skills:
  
  Participate in store recruitment and create succession plans for the store
• People Management
  
  Skills:
  
  Support and coach team members to improve performance gaps; conduct ongoing coaching for improvements
• People Management
  
  Skills:
  
  Complete and hold team accountable to complete required training within allocated time frames
• People Management
  
  Skills:
  
  Create and/or monitor the creation of efficient weekly store schedules for both sales and support functions

• Customer Offering: Deliver exemplary customer service
• Customer Offering: Utilize the 5 Non-Negotiables:
  Greet, Engage, Build, Add-on, and Thank
• Customer Offering: Help Store Manager resolve customer complaints regarding sales and service
• Customer Offering: Review customer surveys and manage appropriately
• Customer Offering: Evaluate programs and promotions for effectiveness and offer recommendations to Area Manager
• Customer Offering: To set the example of store excellence and ensure a solid awareness of all aspects of store operations, balancing the tasks with all managers in the store
• Customer Offering: Follow the business needs using the heat map of customer flow

• All managers are required to work the following schedules:
  • A minimum of two Saturdays per month, February through November
  • In December, every weekend is required
  • January, flexible scheduling allowed for time off
  • A minimum of one (1) mid-shift (until 7:00 or 8:00 pm) each week
  • A minimum of three (3) closing shifts per month (for 2:00 am closing stores, only one (1) closing shift and two (2) shifts until 10:00 pm required)
  • A minimum of one (1) opening shift per week

• Financial: Ensure that goals will be met through appropriate planning and organization of labor, inventory, and finances for short- and long-term success
• Financial: Meet or exceed financial targets through partnership with Area Manager
• Financial: Review and monitor the Loss Prevention program to protect the Company's inventory and assets
• Financial: Review financial documentation (invoices, costs, etc.) for accuracy
• Financial: Monitor and make appropriate adjustments to scheduling to achieve labor cost
• Financial: Develop plans with Management, when trends show a deficit to budgets

• Day-to-Day Operations: Ensure all merchandising and pricing guidelines are followed
• Day-to-Day Operations: Ensure store is clean and presentable and action any maintenance issues
• Day-to-Day Operations: Execute merchandising programs and track results
• Day-to-Day Operations: Manage communication (mail, email, voicemail)
• Day-to-Day Operations: Maintain inventory levels, as well as inventory ordering and receiving
• Day-to-Day Operations: Respond to customer complaints
• Day-to-Day Operations: Organize and/or attend OHS and LP meetings and training sessions
• Day-to-Day Operations: Actively aim to increase and share industry knowledge
• Day-to-Day Operations: Develop relationships with store stakeholders
• Day-to-Day Operations: Set daily tasks for the store
• Day-to-Day Operations: Review flyers, upcoming events, and promotions; execute appropriately

• Regulatory Adherence: Ensure that OHS, LP, TAP/Rserving, and other regulatory requirements and procedures are implemented and adhered to
• Regulatory Adherence: Participate in health inspections, audits, and required corrective actions
• Regulatory Adherence: Maintain First-Aid, LP, and OHS Training
• Regulatory Adherence: Maintain TAP or Rserving, and ensure employees maintain TAP or Rserving
• Regulatory Adherence: Ensure AK ABC Board and other government guidelines are met
• Regulatory Adherence: Adheres to all Afognak Native Corporation policies, with a focus on Social Responsibility

• Must be a minimum of 21 years of age or older
• Minimum of 1-years' experience in retail environment
• Minimum of…