Area Branch Operations Manager

Area Branch Operations Manager (Open) – Anchorage, AK

Job Description Summary

We are committed to building a diverse and inclusive workplace that embraces the unique perspectives of our employees, our customers, patients, community stakeholders, and cultures across the world. We believe that a variety of backgrounds makes our team stronger and more innovative. At Airgas, we RESPECT, HONOR and VALUE diversity. Airgas is hiring for an Area Branch Operations Manager in Anchorage, AK and offers a monthly auto allowance, travel within the assigned territory, and minimal overnight stays.

• Supports and champions alignment with company policies including safety and the use of personal protective equipment.
• Partners with Branch associates to uphold Safety Management Systems in conjunction with the Regional Safety Department.
• Supports the Branches on the execution of the Accident and Injury Reduction Plans consistent with Airgas Safety Council and Safecor.
• Maintains up‑to‑date knowledge and understanding of Standard Operating Procedures (SOPs) Manual, Safety Management System, SAP processes and learning tools, Business Warehouse (BW) tools, and SharePoint tools.
• Provides training and conducts audits on Standard Operating Procedures (SOPs). Shares results with DMs/AVPs.
• Monitors and nurtures progress at the branches and communicates with the DM.
• Assists with ensuring that SAP enhancements, changes, corrections, reports, and other communications from various functional leaders are shared with appropriate associates within the business area.
• Actively participates in the "cascade" of information to the branches, including policy changes, roll‑outs, roadshows, new products or services, safety compliance, and other local or national projects.
• Supports the Company's objective to execute Airgas's Core Strategy I and II activities in the Branches and throughout the Area.
• Compiles branch metrics for the branches within the District and identifies and communicates results and shares excellent and successful practices throughout all assigned branches.
• Communicates routinely regarding progress, obstacles, issues, and process improvement suggestions at the branches.
• Prioritizes and safeguards transactional accuracy and SAP proficiency.
• Promotes effective teamwork, communication, and collaboration between the branch associates, field sales teams, sales specialists, and the business service center (BSC) associates.
• Connects regularly through branch visits with direct reports by understanding and supporting branch performance, safety compliance, inventory levels, SOP compliance, and training gaps.
• Welcomes, trains, and grows associates to ensure success for branch attraction and retention.
• Provides clear guidance and support to associates with day‑to‑day operations of the retail store including compliance, retail sales, warehousing, and distribution.
• Guides, coaches, and mentors associates; this includes positive motivation and performance evaluations, providing regular feedback, communication of goals, and leading regular team meetings and calls.
• All employees are expected to perform any reasonable work request that falls within the qualifications but is not specifically described.

• High School Diploma or GED; an undergraduate degree in a related field.
• About five years of steady growth and advancement in‑branch retail sales or branch/production operations.
• Two to five years of experience guiding and nurturing teams through supportive leadership.
• Prior experience with sales and/or operations in the distribution industry is welcomed.

Airgas offers a comprehensive benefits package including medical, dental, vision, life, accidental death and dismemberment, short‑term and long‑term disability, employee assistance program, pre‑tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full‑time employees. Additionally, we provide a 401(k) plan with company matching, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.

We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. Airgas is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973. Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to enable equal access to benefits and privileges of employment.

Josselyn Suarez
j
(562) 247‑0786