Program Manager
Listed on 2026-08-03
-
Management
Project & Program Management -
Non-Profit & Social Impact
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Program ManagerFull Time
- Salary Management Anchorage, AK, US
3 days ago Requisition
Salary Range: $57,126.00 To $61,000.00 Annually
POSITION SUMMARY
The Third Avenue Resource Center is a place for people experiencing homeless to connect to community resources in one central location. The Program Manager is responsible for assisting the Director of the Third Avenue Resource Center in overseeing the day to day operations of the center. This includes supervision of staff, services, volunteers, and partners.
We are looking for a leader who is self-motivated and curious in their approach and possesses the following qualities:
Lifelong learner with passion and compassion for the people we serve; passion for creating trauma informed services and systems; strong coaching and supervisory skills; strong project management and program development skills.
ABOUT US
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission:To promote the physical, spiritual and mental welfare of persons in need in the community.
This mission is achieved by:
- Offering charitable assistance to those in need, especially persons who are poor
- Developing and conducting programs to strengthen and support families and the dignity of the human spirit
- Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
- And advocating for social justice for the common good of all
ABOUT OUR PROGRAM/DEPARTMENT
The 3rd Avenue Resource & Navigation Center is part of a campus with Brother Francis which provides Adult Homeless Services. 3
RNC operates eight hours per day, five days a week serving up to one hundred clients seeking services. This position provides services to individuals experiencing homelessness or at risk of homelessness within the Anchorage Bowl. Please go to 3rd Avenue Resource & Navigation Center
- Catholic Social Services
- Alaska (cssalaska.org) for more information about 3
RNC.
REQUIRED COMPETENCIES
The Program Manager in the Third Avenue Resource Center must be committed to collaboration and shared decision-making and have a strengths-based style of leadership. They must possess a desire to work with a variety of people, situations, and challenges to carry out the mission and purpose of the program. Demonstrated leadership, dependability, flexibility, and initiative are all important. They must be able to react effectively and respectfully in crowded and stressful situations.
They must have the ability to provide supervision and training to guest volunteers, interact positively with other CSS staff members, and clients. Appropriate interpersonal, written, and verbal communication skills are a must as are team building skills and basic computer skills in most Microsoft Office applications. Logistics skills in order to facilitate smooth operations of the center are an important part of this position.
RESPONSIBILITIES
Agency Operations & Culture:
- Promote agency culture of treating everyone with dignity and respect.
- Maintain a trauma-informed approach to service delivery.
Strategize, in conjunction with other staff, the plan to have a trauma-informed approach to service delivery at the Third Avenue Resource Center. - Ensure all staff receives basic foundational training and continued training (as…
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