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Enterprise Client Experience Director
Job in
Anchorage, Anchorage Borough, Alaska, 99507, USA
Listed on 2026-08-22
Listing for:
HDR
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management
Job Description & How to Apply Below
HDR is seeking a Client Experience Director to lead enterprise-wide client experience strategy and governance. You will translate client insights into action, drive a client-centric culture, and oversee metrics like NPS and client loyalty across HDR’s service lines.
The role partners with business groups, operations, marketing, and leadership to elevate client outcomes, strengthen relationships, and guide continuous improvement. This is an in-office role across HDR locations in the US.
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