Senior Manager, People & Culture

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience.

What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

As a Senior Manager, People, you’ll lead key People initiatives for the Alaska Collection, helping create a consistent and exceptional team member experience across all our operations. Working closely with other Senior Managers and the broader People team, you’ll play a pivotal role in shaping our culture company-wide.

From onboarding and recognition to training and development, you’ll support programs that touch every stage of the employee journey. In addition, you’ll oversee staff housing operations within your region, ensuring our accommodations provide a safe, clean, and positive living experience for team members.

This position reports directly to the Senior Director, People and offers the opportunity to make a meaningful impact on both workplace culture and team member well-being.

Responsiblities Leadership Lead, coach and develop a team of direct reports, driving performance and professional growth and development

Partner in the development and implementation of People processes, procedures and programs to create a successful and engaged team, deeply connected to Pursuit’s core  a day-to-day coach and partner to business operations leaders on all aspects of People Housing Serve  as the key escalation contact for resolving housing issues across your assigned  partnership with the Senior Director of People and housing team, develop KPIs to ensure staff accommodation processes are consistently performed to a high standard (arrival, departure, room changes, room checks, etc.)Partner

with housing and finance teams to establish annual rates for all accommodation types within your region.

Oversee third-party housing leases and lead capital projects that enhance and improve staff living spaces.

Team Member Experience Partner closely with business operations leaders on all employee relations inquiries and matters, building operator confidence and capability and knowledge and awareness of People tools and processes

Champion Pursuit and geography specific recognition programs, partnering with operators to ensure awareness and strong execution

Lead new hire orientation sessions, and enterprise and geography specific training programs for managers and team members

Lead thorough and consistent investigations bringing them to fill resolution with all parties involved in the matter.

Support operators with the annual employee engagement survey, including preparation, participation, and interpreting results to drive action plans.

Champion the annual performance cycle by leading training, ensuring managers are equipped for effective performance reviews, goal setting, and development planning.

Talent and Acquisition Partner with geography operations leaders to develop staffing needs for each line of business, communicate needs and partner with the Talent Acquisition team for sourcing, recruiting, placement and onboarding of staff

Directly source and fill Operational leadership and seasonal (as needed) roles within the geography

Partner with operational leadership team for succession, talent and retention plans

Other

Be a subject matter expert on Workday – Pursuit’s Human Capital Management system

Participates as…