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Program Manager, Youth Education

Job in Anchorage, Anchorage Borough, Alaska, 99507, USA
Listing for: Holland America-Princess (Holland America Dawson City Inn)
Full Time position
Listed on 2026-09-16
Job specializations:
  • Management
    Project & Program Management, General Management, Healthcare Management, Operations Management
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

Job Title:

Program Manager

Department:

Youth Education

Reports To:

Director of YE

Supervises:

Program Staff

FLSA Status:

Exempt

Pay Grade:

E3

Job Type:

Regular, Full-Time

AKBCU:

No

ICPA:

Yes

General Functions:

The Program Manager provides comprehensive leadership and oversight for Youth Education programs and new grant opportunities aligned with youth services, ensuring effective program implementation and compliance with all regulatory requirements. This position manages program data collection, budget administration, reporting processes, and service delivery to guarantee successful achievement of program goals and objectives. Working in partnership with our people, the Program Manager develops opportunities that fulfill our endless potential by leading program teams, fostering community partnerships, and delivering quality educational services to Alaska Native and American Indian youth.

The role requires strong leadership abilities, fiscal management expertise, and commitment to program excellence that aligns with CITC's mission and values.

Duties and Responsibilities:
  • Recruit, interview, and hire team members while providing leadership by inspiring, guiding, and motivating program staff to achieve departmental objectives.
  • Evaluate performance of team members through providing feedback, coaching, mentoring, and conducting formal performance appraisals.
  • Create an environment that fosters employee engagement, satisfaction, and professional development while identifying training needs and growth opportunities.
  • Ensure all supervised programs meet state, federal, and granting agency goals, objectives, and compliance requirements.
  • Track program revenues and expenses while managing program budgets to ensure fiscal responsibility and compliance with funding requirements.
  • Collect quarterly statistics and narratives from supervised programs, ensuring tracking procedures correlate to data needs and grant requirements.
  • Ensure all program reports are submitted internally and externally in a timely manner while preparing programs for internal and grant-required audits.
  • Maintain proficiency in CITC Fab Lab operations and safety protocols, develop and update safety procedures and lab manuals as needed.
  • Coordinate regular strategic planning sessions to support continuous program growth and improvement initiatives.
  • Conduct Fab Lab tours for visitors, community partners and stakeholders to promote program awareness and engagement.
  • Establish and maintain rapport with internal departments, state and local service agencies, and community employers while developing partnership opportunities.
  • Work as part of a cohesive team with other YE and CITC management to ensure effective communication and accountability across departments.
  • Participate in scheduled CITC meetings, committee meetings, and community meetings as requested to support organizational objectives.
  • Represent CITC at community events on local, state, and national levels to promote program awareness and build strategic partnerships.
  • Manage fiscal accountability, supportive service distributions, and appropriate use of program supplies and resources.
  • Apply STEM education principles and Fab Lab operation procedures while ensuring compliance with safety protocols and proper equipment management.
  • Escalate policy issues that arise to the Director of Education and Innovation for appropriate resolution and guidance.
  • Perform all related duties as needed and assigned.
Job Specifications:
  • Excellent verbal communication and technical writing skills with ability to prepare comprehensive reports and documentation.
  • Exceptional time management, prioritization, problem-solving and detail oriented skills with demonstrated ability to meet deadlines.
  • Strong organizational and leadership skills with demonstrated ability to lead and direct multiple activities while meeting deadlines.
  • Proven ability to work independently with minimal supervision while maintaining accountability and quality standards.
  • Strong analytical and problem-solving skills with ability to make sound decisions in complex situations.
  • Demonstrated ability to work as an active participant in team environments while fostering collaboration and communication.
  • Proven ability to motivate and energize staff while identifying team strengths and skills to enhance team dynamics and performance.
  • Demonstrated knowledge and understanding of the social, educational, training, and cultural needs of the Alaska Native and American Indian community.
Minimum

Core Competencies:
  • CITC Values,…
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