Office Assistant 1; PCN

The Department of Corrections, Division of Institutions, is recruiting for an Office Assistant 1 position at the Anchorage Correctional Center (ACC) in Anchorage, Alaska.

Watch Alaska DOC's video here: DOC Extended Cut.mp4 ()

This position is part of administrative team to include front desk reception, security post, mail and cashier duties for the Anchorage Correctional Complex. Responsibilities include operating a multi-line telephone system, screening and assisting visitors, handling cash transactions, balancing and reconciling a till, distributing and screening incoming mail, and providing general office support.

The Alaska Department of Corrections provides secure confinement, reformative programs, and a process of supervised community reintegration to enhance the safety of our communities.

We are trained professionals committed to a safe, open and respectful organization.

We are dedicated to public safety and will always respect the rights and dignity of victims of crime and offenders in our charge will be treated in a safe and humane manner and will be expected to enhance their ability to reform every day.

This position provides the incumbent with the opportunity to learn and perform a broad range of administrative and operational duties. This entry-level position also provides opportunities for professional growth and advancement to Office Assistant 2 and Office Assistant 3 positions. The regular work schedule is Monday through Friday, , providing a consistent weekday schedule.

This is a combined correctional complex that is an intake facility, holding felons, misdemeanants, sentenced, and unsentenced prisoners with 300 plus staff and 1,000 plus inmates. The reception areas are in the lobby of both buildings in the Anchorage Correctional Complex, experiencing a lot of traffic with the public, as well as other law enforcement agencies and attorneys.

We are interested in candidates who possess some or all of the following position specific competencies:

• Customer Service:
  Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services;
  
  is committed to providing quality products and services.
• Flexibility:
  Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.
• Interpersonal
  
  Skills:
  
  Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

High school diploma or G.E.D.;

OR

Acceptance in full standing by an accredited college (this includes acceptance in a concurrent enrollment or dual enrollment program);

OR

A Career Readiness Certificate with ACT Work Keys® scores of skill level 3 or higher in:
Graphic Literacy (formerly Locating Information), Applied Math, and Workplace Documents (formerly Reading for Information).

ACT Work Keys® skill testing and career readiness certification is available at the Department of Labor and Workforce Development's Alaska Job Centers.

"Acceptance in full standing" means acceptance to a post-secondary program by a college or university and does not require enrollment or participation in the program. This includes acceptance in a program offering college credits while in high school, or both high school and college credits, but does not include taking advanced placement courses in high school.

Some positions in this class require the incumbent operate a State vehicle. Such positions require the selected candidate possess a valid driver's license and be 18 years of age or older on or before the first day of employment.

If selected for an interview, the applicant must provide the following:

• Resume
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