Branch Manager II - South Anchorage

• Pay or shift range: $75,692 USD to $112,559 USD
  At Credit Union 1, we are committed to fostering an inclusive, equitable, and transparent workplace. The salary range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. In line with our salary administration policy, starting base salaries for new hires typically fall in-between the minimum and midpoint of the designated pay range.

The Branch Manager leads Credit Union 1's (CU1) branch operations and team performance to deliver exceptional member experiences while supporting CU1's growth and success. This role fosters a positive, high-performing environment through coaching, development, and accountability, ensuring employees have the support and resources needed to thrive. The Branch Manager oversees lending activities, maintains operational excellence and compliance, and takes ownership of resolving member and employee concerns with integrity and timely follow-up.

This position is located at our South Anchorage Branch (8935 Old Seward Hwy,. )

Pay Range: $75,692 - $112,559

ESSENTIAL JOB FUNCTIONS:

• Strategic Leadership - Strategically implement credit union goals and objectives consistent with Credit Union 1’s mission and core values. Responsible for maintaining quality service and controlling costs.
• Employee Development – Conduct ongoing training, coaching, and observations to enhance team performance. Demonstrate effective use of this process with all member interactions.
• Operational Oversight - Analyze and assess branch operations, security, growth and services. Inform the Director of Branch Operations of any findings in order that timely and informed action may be taken.
• Staff Management – Oversee scheduling, training, and performance evaluations to build a motivated, high-performing team capable of meeting short and long term credit union goals and objectives.
• Business Growth - Promote growth of the branch, its loans and deposits, and achieve the elements of the branch plans.
• Branch Security & Maintenance - Manage the maintenance, security and safety of the branch. Open and close the branch as needed. Follow operational procedures for opening and closing the branch.
• Branch Support - Assume responsibility for all aspects of branch functions as needed.
• Loan Processing - Prepare and process all documents and proceeds for approved loans, maintaining all loan documents through closing in an orderly, accurate manner.
• Team Coaching - Promote growth of branch employee skills by observing, coaching and providing feedback on their interactions and techniques with branch staff in service, culture, loans and other job duties.
• Branch Appearance - Responsible for appearance of branch to include teller line, lobby, parking lot and general cleanliness. Ensure correct brochures and other marketing material is displayed timely. Ensure monthly and quarterly branch checklists are completed.

ADDITIONAL RESPONSIBILITIES:

• Member & Employee Relations - Project a positive attitude with members and employees consistent with Credit Union 1’s mission and core values in order to maintain and contribute to a high level of member service.
• Professionalism - Adhere to the credit union’s dress code policy and enforces this policy throughout the branch.
• Community Engagement - Community service is required for all management staff. While some may occur during work hours with the permission of the Director of Branch Operations, some may also occur outside of normal working hours. Community service is defined as serving on a non-profit board of directors, volunteer participation in fundraisers for social services and participation in other social…