Donor Relations Coordinator

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Full Time - Hourly Clerical Anchorage, AK, US

18 days ago Requisition

Salary Range: $24.00 To $30.00 Hourly

The Donor Relations Coordinator is responsible for securing support for Catholic Social Services by building and strengthening relationships with donors through meaningful stewardship, engagement, and donor care. This position manages a portfolio of mid-level donors, helping identify donor interests and passions, and connecting them with opportunities to support the mission and programs of CSS. The Donor Relations Coordinator oversees gift processing and donor stewardship activities, ensuring timely acknowledgements, accurate gift entry, and exceptional donor service.

The position works independently to prioritize donor engagement activities, maintain donor relationships, and make recommendations that support fundraising goals and donor retention. The Donor Relations Coordinator serves as a liaison between Development, Finance, and the Data Team, coordinating gift processing, donor records, reporting needs, and data integrity efforts. This position works closely with the Data Team on database administration and reporting to ensure accurate donor information and effective fundraising analysis.

Through strategic relationship building, stewardship, and donor engagement, the Donor Relations Coordinator helps strengthen donor retention, increase donor involvement, and grow philanthropic support for Catholic Social Services.

CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all.

Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.

To promote the physical, spiritual and mental welfare of persons in need in the community. This mission is achieved by:

• Offering charitable assistance to those in need, especially persons who are poor
• Developing and conducting programs to strengthen and support families and the dignity of the human spirit
• Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
• And advocating for social justice for the common good of all

The Development team is responsible for raising funds from individual, corporate, and foundation donors to support the mission of our agency. The Development team works closely with the Communications team to engage supporters in the mission of Catholic Social Services through giving - whether the giving is financial, in-kind, or volunteer. We share stories with our supporters to demonstrate the needs (and the successes!)

of our guests and clients and to appeal for support in helping people get the resources they need to move along a path to permanent stability. The Development team interacts with all the programs of Catholic Social Services, from three emergency shelters to a food pantry, case managers, multiple shelter locations and Refugee Assistance and Immigration Services.

• Passion for the mission of Catholic Social Services and compassion for the people we serve.
• Maintain confidentiality and treat all people with dignity and respect.
• Enthusiasm for communicating the mission and impact of Catholic Social Services.
• Possesses the ability to engage respectfully and compassionately with individuals from diverse backgrounds and life circumstances, always preserving their dignity and treating them with respect.

• Strong interpersonal, written, and verbal communication skills.
• Exceptional customer service and relationship-building skills.
• Strong organizational and time-management abilities.
• Self-motivated and able to work independently.
• Detail-oriented with strong follow-through.
• Ability to build trust and rapport with donors and community partners.

• Knowledge of stewardship, donor relations, and gift processing.
• Experience with donor CRM software (Bloomerang preferred); event and volunteer management systems a plus.
• Knowledge of or willingness to learn grants and funding request processes.
• Strong reporting and data analysis skills.
• Proficiency in Microsoft Office products, especially Excel and Word
• Experience generating fundraising and donor…