Senior Quality Control Specialist GSE

Sr. Quality Control Specialist, Ground Support Equipment

The Sr. Quality Control Specialist, Ground Support Equipment functions as a subject matter expert within the Ground Support Equipment (GSE) Team at Alaska Airlines and Horizon Air. As an individual contributor, this role exercises considerable judgment in developing and overseeing quality control programs as well as performing complex quality control audits of vendors performing maintenance activities on Ground Support Equipment owned by Alaska Airlines (AS).

• Acts as a subject matter expert, partners with the Regional Manager, Ground Support Equipment to develop and oversee quality control programs.

• Monitors work-in-progress to ensure all vendor workmanship is of acceptable quality and that all work is accomplished in accordance with the work scope, on time and in compliance with applicable specifications.

• With minimal direction from leadership, exercises considerable judgement to conduct complex reviews, investigations, and a variety of quality control audits to facilitate improvement in processes that support GSE operations.

• Collaborates with auditees in an effective manner working with all levels of GSE leadership and vendor maintenance providers to collect compliance data to help support their process improvements.

• Conducts follow-up checks, monitors development and verifies implementation and effectiveness of corrective actions.

• Reviews root cause analysis to identify process level breakdowns.

• Understands business processes and key controls to mitigate operational and safety risks.

• Leads and assists with ad hoc departmental/administrative and project-based initiatives.

Required:

• 4 years of practical Ground Support Equipment (GSE) experience, including either 1 year supervising GSE technicians or 1 year performing quality control audits.

• Bachelor's degree, or an additional two years of relevant training/experience in lieu of this degree.

• Thorough understanding of airline safety and operating standards, as well as a thorough understanding of GSE operations.

• Strong capability in problem solving, planning, organizational, and analytical skills.

• Strong ability to balance and effectively manage multiple project/demands.

• Proficiency with Microsoft Office (Word, PowerPoint, and Excel).

• Ability to travel up to 75%.

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

Preferred:

• Automotive Service Excellence (ASE) Certification.

• Technical trade school in repair and maintenance.

• Electric powered vehicle experience.

$86,700 -- $130,050 / year

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.

• Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air

• Comprehensive well-being programs including medical, dental and vision benefits

• Generous 401k match program

• Annual bonus plans

• Generous holiday and paid time off

For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits.

It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.

We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.

To implement this policy, we will:

(1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and…