Thrift Store Manager Job Anchorage area,Alaska USA,Retail

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title

Thrift Store Manager

Corps/Department

The Salvation Army, Petersburg Corps

Reports To

Corps Officers

FSLA Status

Full-Time/ 40 hours per week;
Non-Exempt

Scope of Position

Under the supervision of the Corps Officer, the Thrift Store Manager helps to plan, organize, structure, and supervise the daily operations of a Thrift Store. The position works in all aspects of daily store operations and ensures that all merchandising and sales efforts are carried out with efficiency, effectiveness, and courtesy.

Minimum Qualifications

High school diploma or equivalent.

Two (2) years of supervisory experience in a retail operation or equivalent structured environment, with display and marketing experience preferred.

Ability to operate a cash register and handle monetary transactions.

Knowledge of general office equipment to include telephone, computer, copier, fax machine, and calculator.

Demonstrated excellent interpersonal and communication skills.

Ability to work independently with minimal supervision; be responsible, well organized, and dependable.

Current Alaska driver's license with acceptable driving and criminal history records.

Essential Functions

Maintain excellent customer relations by giving prompt and courteous assistance to customers and staff.

Maintain cash register, ring in sales, corrections, and over-rings. Verify credit card denials or rejected credit cards. Collect credit cards from customers per machine instructions.

Organize merchandise, order supplies and equipment, and maintain adequate amount of goods on hand. Price merchandise, pull outdated items, label, and return items to warehouse as needed.

Ensure accurate and timely reporting of incident reports and financial paperwork.

Manage the receipt of donations and fill out donation receipts.

Respond to telephone inquiries, routing calls appropriately.

Supervise staff and delegate duties as directed to ensure compliance with published directives and guidelines. Help ensure sufficient coverage in store at all times.

Calculate daily deposit, sales reports, and bank cash receipts as directed, safe‑guarding cash at all times.

Coordinate and update staff in safety procedures and policies concerning customers and employees, property, and buildings.

Report all accidents, injuries, and safety hazards.

Report needs for maintenance and ensure store cleanliness inside and out.

Maintain strict confidentiality of clients, staff, and other confidential information.

Perform other related duties as assigned.

Work Environment

Work is performed primarily in a heated and ventilated store setting. Noise level is low. Brief exposure to weather is required when managing the receipt of donations, sorting in cold and/or wet weather, or assisting with property upkeep.

Physical Requirements

Speaking, sitting, bending, walking, pushing, pulling, standing, kneeling, stooping, reaching, handling, fingering, climbing, and balancing. Hearing and visual acuity must be within normal limits. Lifting and moving objects weighing up to 50 pounds. Must be able to operate a motor vehicle.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

Software‑related

Skills

Microsoft Word, Excel and Outlook familiarity preferred. Ability to use new software programs with basic training.

Language Skills

Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face‑to‑face contact and over the telephone. The employee must be able to use speech and hearing…


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