Community Specialist | Dimond Center

lululemon is an innovative performance apparel company focused on yoga, running, training and other athletic pursuits. With a commitment to technical fabrics, functional design and community impact, we create transformational products and experiences that support people in moving, growing, connecting and being well.

The Community Specialist executes the store’s community strategy—engaging the local community through relationship building, events, product seeding and other activities—and delivers a world‑class guest experience on the floor.

• Collaborate with store leadership to bring community strategy to life through pillars of community foundations and guest experience.
• Establish and manage local key relationships (e.g., Ambassadors, Sweat Collective, studio owners, lululemon Studio partner studios) to increase new guest acquisition and retention.
• Engage with the local community to identify future Ambassador or partner opportunities and elevate the store’s standing as a community hub.
• Connect with guests on the floor to assess their unique needs, provide technical product education, and incorporate omnichannel programs into a seamless end‑to‑end guest experience.
• Attend, support and/or host local and regional community events.
• Execute the product seeding strategy through community partners and Ambassadors.
• Review community‑relevant business data and metrics to identify and share insights and recommendations with store leadership regarding community events, projects or initiatives.
• Contribute to a respectful and inclusive team environment by welcoming and celebrating differences to ensure a supportive, productive and fun experience for all team members.

• Must be legally authorized to work in the country in which the store is located.
• Must have the ability to travel to the assigned store with reliable transportation.

• Work schedule varies based on store needs.
• Typical shifts include mornings, afternoons, evenings, weekends and holidays.
• In peak periods, special events or other circumstances, shifts may include early mornings or late nights/overnights for some employees.

• 1 year of cumulative experience in customer service or engagement, grassroots marketing, brand engagement or community building.

• Education:
  
  High school diploma, GED or equivalent, or above.
• Experience (not required): building or maintaining relationships with clients, groups or partners; motivating team members to achieve goals or activities.

• Inclusion & Diversity: Creates and supports an inclusive environment that values and celebrates differences.
• Integrity: Behaves in an honest, fair and ethical manner.
• Connection and Partnership: Builds professional relationships with team members and guests; develops partnerships within and across the company and community.
• Planning and Organizing: Plans and organizes work clearly and efficiently to ensure completion in alignment with priorities.
• Collaboration and Teamwork: Works productively with and supports others to achieve common goals; seeks connections, partnerships and diverse perspectives.
• Learner Mindset: Is curious, open to feedback and pursues learning and new skills to continually grow and develop.
• Self‑Leadership: Takes personal responsibility for own actions and inspires others to buy in and actively support goals and initiatives.
• Interactive Communication: Conveys information effectively and understands information shared while interacting with others.

• Work occurs in various locations, including the store with bright lights and loud music, and throughout the community.
• Work involves building relationships with new people, strengthening community partnerships, and participating in events related to fitness or movement.
• Work is completed as part of a team, sometimes independently, and sometimes using a computer or other technical devices.

Base Pay Range: $24.00 – $27.61 per hour (subject to local minimum wage)

Target Bonus: $2.00 per hour

Total Target Base Pay Range: $26.00 – $29.61 per hour

Benefits include extended health and dental coverage,…