Parts Counter Clerk Job Anchorage area,Alaska USA,Retail

Summary

The Parts Counter Clerk is responsible for, researching service technician’s parts needs and ordering them as needed, posting parts to work orders, and customer service.

Benefits

Compensation: DOE
401(k) and matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Essential Functions

Ensure a safe work place at all times. #1 Priority.

Process quotes and orders for assigned customers

Process Quote Requests and Orders in a timely fashion

Ensure all emergency orders are processed immediately upon being received.

Handle all phone calls quickly and efficiently

Keep work area clean and organized

Customer satisfaction is essential.

Assist the warehouse personnel to ensure freight charges are accurately billed to the customer.

Assist with returns and stock orders whenever needed.

Assist with shipping and receiving

Assist as needed with Parts Warranty and core returns

Order priority board and shop parts orders.

The service department is given priority for parts research and ordering

Participate in training with Vendors and other CMI education programs.

Help with annual Inventory.

Other duties as assigned

Core Competencies

Customer Focus
Teamwork Oriented
Communication Proficiency
Ability to multitask.

Education and Experience

High School Diploma
Two years of experience with automotive or construction and mining parts sales a plus.
Experience with parts lookup and sales a must.

Physical Requirements

This is a largely sedentary role; however, some standing, bending, walking, and lifting up to 50lbs will occasionally be required.

Job Type

Full-time

Schedule

8 hour shift
Monday to Friday
On call
Weekend availability

License/Certification

Driver's License (Required)

Discrimination Policy

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

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