Sales Representative

Dealership: L0154 BMW of Anchorage - Sales Representative

Pay:
Commission – Earn Based on Your Performance |

Schedule:

Full-Time

• Greet customers in a prompt, friendly and professional manner.
• Provide professional product presentations to all customers.
• Offer and accompany customers on vehicle demonstration ride(s).
• Develop and prospect new business continuously.
• Gather customer contact and interest information from new or prospective customers and accurately enter it into the CRM.
• Utilize the Salesperson Daily Work Plan to follow‑up with prospective customers and maintain relationships with current customers ensuring their needs are met.
• Schedule customer appointments daily.
• Assist customers during the write‑up process ensuring it is a non‑confrontational experience.
• Build and maintain knowledge of product information, current sales pricing and manufacturer promotions.
• Attend and actively participate in daily sales and training meetings.
• Practice skills daily including customer service and interaction, product presentation, product knowledge, and phone communication.
• Maintain appearance and cleanliness of the vehicle lot and showroom.
• Upon sale, present and deliver the vehicle to the customer following the delivery process to ensure a satisfying experience.
• Upon sale, introduce the customer to the Service department following the Sales2
  
  Service process.
• Obtain all appropriate licensing as required by state law (if applicable) following the state’s written policy.
• Train an assigned salesperson for 60 days daily on the store’s sales process, role‑play, product demonstrations, and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge.
• Assist the sales representative with daily customer contact activity using the daily work plan in the CRM to make daily sales appointments and follow‑up on sold and unsold customers.
• Communicate regularly with the program coordinator and submit monthly meeting and activity information.
• Attend mentor trainings as necessary.
• Assist the trainee to meet performance expectations as laid out in their job description.

• High School graduate or equivalent, 18years or older required.
• Strong attention to detail.
• Sense of urgency.
• Excellent communication skills.
• Typing ability to enter accurate information into a tracking system efficiently.
• Mathematics – ability to solve basic math calculations.
• Basic computer skills.
• Acceptable driving record and a valid driver’s license in your state of residence.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long‑Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.