Retail Sales Manager

About The Opportunity

We’re excited to introduce a new leadership position within our Anchorage team. As a Retail Sales Manager, you’ll play a key role in shaping and developing our inside sales team while driving revenue growth and delivering outstanding customer experiences across Alaska’s machinery equipment territory.

As a leader who develops people, improves processes, and builds strong customer relationships, you will make a meaningful impact within a respected Caterpillar Inc. dealership organization aligned with Harnish Group Inc.

• Lead, coach, and support a team of Inside Sales Representatives (ISRs)
• Drive revenue growth and customer satisfaction across the assigned territory
• Collaborate on business plans and sales programs to support long-term success
• Monitor performance metrics and identify opportunities for improvement
• Support budgeting and resource planning for the retail sales function
• Work cross-functionally to improve processes, systems, and customer experience
• Align team goals with dealership and manufacturer expectations

We’re seeking a leader with a passion for sales and team development. While experience in heavy equipment or machinery is valuable, we also welcome candidates with strong sales leadership backgrounds in related industries such as construction, industrial products, transportation, or business-to-business sales.

• Leadership experience in sales, retail, or business operations
• Experience coaching or supervising a team
• Background in sales performance management and customer relationship development
• Strong communication and organizational skills
• Comfort working with performance data and business metrics
• Ability to thrive in a fast-paced, growth-oriented environment
• Valid Driver’s License

A bachelor’s degree is preferred but not required. Equivalent experience in sales leadership, team development, or business management will be considered. We value demonstrated capability, drive, and leadership potential.

• Opportunity to help shape a growing team
• Clear pathway for leadership development
• Exposure to a respected global brand
• Ability to make a measurable impact on revenue and customer success
• Work in a stable industry supporting Alaska’s construction and infrastructure sectors

• Retirement: 401k w/ Company Match and Profit Sharing
• Paid Time Off:
  Paid Vacation, Holiday & Sick Leave
• Health Insurance:
  Premera Blue Cross Medical w/Telehealth & Dental
• Vision Insurance: VSP Vision Insurance
• Insurance:
  Company Paid Life, AD&D & Disability Insurance
• Guidance Resources:
  Employee Assistance Program
• Rewards:
  Quarterly Employee Recognition Cash Program
• Discounts: CAT Products, Rental/Sales Discounts
• Financial Access:
  Credit Union Membership is available
• Growth/Stability:
  Career Growth Opportunities within a 4th Generation Family owned Company for over 96 years
• Tenure:
  Seniority Bonus, starting at 5+ years
• Talent Referral Program:
  Employee Referral Bonus

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