Network Maintenance & Construction Technician Trainee

Network Maintenance & Construction Technician Trainee

Candidates must reside within 50 miles of Anchorage, Alaska.

• Represent the company by delivering outstanding customer service to current and prospective clients, including those interested in upgrades or expansions.
• Perform professional and efficient installations and servicing of telecommunications solutions, including video, high‑speed data, and voice products in residential and commercial settings.
• Oversee system‑wide maintenance and quality control of network signal processing, proactively troubleshooting and resolving transmission discrepancies, signal loss, interference, and equipment malfunctions.
• Conduct comprehensive network analysis and maintain headend systems to ensure optimal performance.
• Safeguard the integrity of outside plant infrastructure, ensuring reliability and efficiency in service delivery.

• Execute and support a variety of aerial and underground projects, including cable installation, relocation, and maintenance while strictly adhering to safety protocols and construction standards.
• Operate heavy machinery such as backhoes, trenchers, and excavators for excavation, foundation laying, and construction tasks.
• Lead quality control initiatives during construction and repair phases to ensure alignment with operational standards for signal processing and infrastructure integrity.
• Oversee excavation work to facilitate cable installations and ensure restoration of sites to their original condition with minimal disruption.
• Perform precise splicing of copper, fiber optic, and coaxial cables for new construction and repair efforts, upholding the highest standards of workmanship.
• Provide support for submarine cable systems, including Power Safety Assurance and OTDR testing, documenting results throughout the repair process.
• Maintain AC/DC power supplies, including battery replacements, and install power equipment and cabling for new deployments; respond to outages and deploy generators as needed.
• Safely trim trees and remove wooden poles to prevent interference with aerial lines.
• Implement effective traffic control measures during construction, excavation, or road‑based operations; maintain flagger certification as required.
• Operate heavy vehicles to transport materials and equipment, ensuring compliance with commercial driving regulations and performing routine vehicle maintenance.
• Assist in sourcing equipment and materials essential for construction and repair, focusing on Harmonic Fiber Transport systems for signal transmission.
• Perform field engineering tasks, troubleshoot system issues, respond to alarms, and replace failed equipment such as cards and chassis; conduct light repairs to maintain core network infrastructure.
• Ensure uninterrupted operation of RF, microwave, fiber optic, AC/DC, and HFC networks through regular maintenance, testing, and monitoring; execute balancing, sweeping, and aligning tasks.
• Install, service, and troubleshoot telecommunications equipment, addressing both analog and digital systems for video, voice, and data from tap or demarcation points to customer premises.

• Accountability – Take responsibility for actions and outcomes, maintaining accountability for vehicles, inventory, documentation, and safety protocols.
• Basic Principles – Foster trust, respect, and confidence while following the company Code of Conduct.
• Collaboration – Work well with others to achieve shared objectives and sustain positive relationships.
• Communication – Convey thoughts and ideas professionally; articulate technical information clearly in reports, work orders, and route sheets.
• Compliance – Adhere to internal controls, safeguarding confidentiality; accurately apply relevant codes, regulations, and policies.
• Customer Focus – Provide excellent service, cultivating strong rapport with customers and ensuring fair treatment.
• Reliability – Follow through on tasks, attend meetings, and attend training on time.
• Results – Organize assignments and tools to maximize efficiency; possess familiarity with cable modem systems, OTN interfaces, and technical design…