Construction & Implementation Technician III

Job Description

• This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and network facilities.

Job Description $2,500 Hiring Bonus! GCI's Construction & Implementation Technician III is a field-based technician position working closely with engineering and project management offices to develop, construct, deliver, and deploy network infrastructure and architecture including outside/inside plant applications. Maintains system wide oversight and network integrity within all plant systems and architecture, network, and business facilities across Alaska and occasionally in the lower 48.

Work locations include customer’s residential property, business properties, field, and central offices.

• This position may be assigned to any area needed to support Technology Solutions and network repairs including outside plant, construction, business, and network facilities.

Essential Duties And Responsibilities At All Levels

• Construction, design, and implementation of network facilities and delivery architecture to maintain network integrity in accordance with industry standards and best practices.
• Implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment, to include terrestrial, satellite, microwave, optical, hybrid fiber coax, and ethernet in accordance with industry standards and best practices.
• Support and install equipment racks, cabinets for central, remote, and field offices to include rack support pedestals, cable trays, bracing, optical enclosures, and all relevant cabling infrastructure, etc.
• Accurately read, interpret, evaluate, apply, implement, and update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings, and follow-up documentation.
• Coordinate and oversee contract resources, i.e., installers, technicians, electricians, HVAC contractors.
• Collaboration and coordination with Construction and Implementation technicians, engineering and operations staff, company wide leadership, and business and residential customers.
• Daily reporting and communication, using both PC and mobile devices for email, text, and video chat. Written and photo site documentation.
  • Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person.
  • Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports.
  • Understanding of industry standard implementation and installation, modification, testing, and turn-up procedures of video, voice, and data circuits and equipment.
  • Understanding of construction, design, and implementation of network facilities and delivery architecture.
  • Understanding of electronics and telephony equipment, field-based construction, and implementation.
  • Analytical skills and demonstrated ability to accurately read, interpret/evaluate, apply/implement, update information from system maps, equipment readings, test parameters, construction, and design work orders, associated engineering drawings and follow-up documentation.
  • Ability to follow company and OSHA guidelines for safe work practices and comply with company driver safety program.
  • Thorough understanding of safe work practices when working at heights and fall protection requirements. Safety first mentality.

Competencies

• ACCOUNTABILITY
  - Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
• BASIC PRINCIPLES
  - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION
  - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION
  - Conveys thoughts and expresses ideas appropriately and professionally.
• COMPLIANCE
  - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS
  - Demonstrates…