Case Manager Job Anchorage area,Alaska USA,Social Work

Position Summary

The Case Manager is a full-time, non-exempt position responsible for providing wrap‑around case management and supportive services to AWAIC participants, including coordination of resources, information and referrals, and other support as needed. Case Managers perform screenings, intakes, and assessments, and provide crisis intervention and safety planning for victims of domestic violence, sexual assault and stalking (DV/SA/ST). They develop actionable case plans and work with participants to address barriers to safety and housing transition.

Minimum Qualifications

Bachelor’s degree in social work, psychology, justice, education, public health or related field from an accredited institution or four (4) years of progressively responsible experience in advocacy in the field of domestic violence, crisis intervention, trauma, criminal justice, sexual assault, or stalking, of which six (6) months is in domestic violence advocacy.
Proficient use of computers and standard office equipment; excellent written and verbal communication skills; the ability to work under pressure; and the ability to prioritize workload to meet deadlines.
Possession of a current State of Alaska Driving License and maintenance of a clean driving record.
Ability to clear and maintain stringent federal, state and local background clearances.

Essential Functions Direct Services & Case Management

Adhere to all AWAIC, Inc. Policies and Procedures and remain current on updates and changes.
Remain current on all Federal and Alaska State laws affecting victims of DV/SA/ST, including but not limited to confidentiality, child custody, divorce, immigration/naturalization, civil protective orders, and basic criminal procedure.
Provide trauma‑informed, participant‑centered advocacy and case management services to survivors of domestic violence, sexual assault, and stalking (DV/SA/ST).
Conduct screenings, intakes, eligibility determinations, assessments, and ongoing reassessments to identify participant strengths, barriers, risks, and service needs.
Develop, implement, monitor, and update individualized case plans and goal plans in partnership with participants using a strengths‑based and voluntary services approach.
Provide crisis intervention, de‑escalation, emotional support, problem solving, and stabilization services in response to participant needs and safety concerns.
Conduct individualized safety planning that reflects participants’ unique risks, circumstances, and goals.
Support participants in navigating systems including housing, legal, healthcare, behavioral health, benefits, employment, education, transportation, and other community resources.
Provide advocacy and coordination with community partners, landlords, service providers, schools, healthcare providers, law enforcement, courts, and other agencies as authorized by the participant.
Assist participants with applications, documentation, referrals, scheduling, and follow‑through related to services and benefits.
Ensure participants are aware of their statutory rights and resources (e.g. access to Office of Victims’ Rights, Violent Crimes Compensation Board).
Provide legal advocacy and education related to civil protective orders, victim rights, and the criminal and civil justice systems, including court accompaniment when assigned.
Facilitate participant groups, workshops, or educational activities as assigned.
Maintain appropriate professional boundaries while fostering supportive and empowering participant relationships.
Provide follow‑up and continuity of care services during transitions between programs, housing placements, and after program exit as appropriate.

Housing Stability & Resource Coordination

Support participants in identifying and addressing barriers to safe and stable housing.
Assist participants with housing search, placement, move‑in coordination, tenancy support, and housing retention strategies as applicable to assigned program focus.
Coordinate access to financial assistance, community resources,…