Medicaid Program Specialist

What you will be doing:

In this position, you will request and manage service authorizations for approved Medicaid Waiver/State Plan and Personal Care Services programs. You will work closely with service provider agencies and multiple state entities in managing day‑to‑day service authorization requests and processing these requests through the designated system (MMIS), in accordance with all applicable policies and state and federal regulatory guidance.

Our mission is to promote health, well‑being, and safety for individuals with disabilities, seniors, and vulnerable adults by facilitating access to quality services and supports that foster independence, personal choice, and dignity.

The Quality Assurance Unit is a multi‑faceted environment where hard work, compassion, collaboration, and fun are valued. By joining our team, you will work alongside professionals committed to the well‑being and safety of seniors and individuals who experience a disability, while ensuring their continued access to quality services in the setting of their choosing.

The position is scheduled for a 7.5‑hour workday with flexible hours between 8:00 a.m. and 5:30 p.m. Telework is possible upon successful completion of a probationary period and approval from the Division Director. The office is located in Anchorage, Alaska, at 1835 Bragaw Street, Suite 350.

• Attention to Detail: thorough, conscientious about detail.
• Computer
  
  Skills:
  
  proficiency with computers, software applications, databases, and automated systems.
• Customer Service: anticipates and meets the needs of internal and external customers, delivering high‑quality products and services with continuous improvement.
• Analytical Thinking/Problem Solving: uses logical, systematic, and sequential approaches to address problems or opportunities.
• Oral Communication: effectively expresses information to individuals or groups; listens and responds appropriately.
• Written Communication: writes clear, concise, organized, and convincing texts for the intended audience.

Minimum qualifications:

experience supporting the administration of a Medicaid or Medicare program, health insurance services, or similar, with knowledge of MMIS, data analysis, and regulatory guidance. The position is open to Alaskan residents only.

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats can contact in Juneau or TTY:
Alaska Relay 711 or or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK . The State of Alaska is an equal‑opportunity employer.