Case Manager III
Listed on 2026-08-08
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Social Work
Human Services/ Social Work, Mental Health, Community Health, Community Support Services
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Full Time - Hourly Service Anchorage, AK, US
3 days ago Requisition
POSITION SUMMARY
The Case Manager provides clients with essential behavioral health case management services, focusing on implementing individualized service plans to address behavioral health needs, substance use challenges, and housing stability. This position works collaboratively with other members of the client’s care team to identify and access services necessary for the client to stabilize and achieve their goals.
We are committed to fostering professional growth by offering a Case Manager Career Development Pathway
. CSS provides the training and support needed for case managers to develop their skills, earn certifications, and promote through the career pathway from Case Manager I to IV.
Case Managers may be hired as Level 1 or Level 3 depending on qualifications.
- Education: High School Diploma or GED
- Experience: 1 year as a CSS Assistant Case Manager or in a related direct service role
- Promotion: After 1 year as a CSS Case Manager I, team members are eligible for promotion to Case Manager II
- Education: Bachelor’s degree in social work, human services, counseling, or related fields (or 4 years of applicable experience)
- Experience: 4 years of relevant experience equivalent to a CSS Case Manager
- Training: Certification as a Counselor Technician or Chemical Dependency Counselor (Levels I or II) required
- Promotion: After 2 year as a CSS Case Manager III, team members are eligible for promotion to Case Manager IV
ABOUT US
CSS is a Catholic human and social services agency and behavioral health care provider that welcomes people of all faiths through its programs and employment. We provide help for our Alaskan neighbors through a variety of supportive service programs, including emergency shelter, food stability, housing, case management, and refugee assistance. CSS empowers individuals and families on their path to permanent stability, creating thriving communities for all.
Located in Anchorage, Alaska, CSS is a nationally accredited organization through the Council on Accreditation (COA), which recognizes that CSS provides high quality services that meet best practice standards in the social service field.
Mission:To promote the physical, spiritual and mental welfare of persons in need in the community.
This mission is achieved by:
- Offering charitable assistance to those in need, especially persons who are poor
- Developing and conducting programs to strengthen and support families and the dignity of the human spirit
- Administering the Corporal Works of Mercy and Gospel of Jesus Christ as defined by the magisterium of the Roman Catholic Church and envisioned by the traditional concepts of Catholic Social Teaching and Action through the laity
- And advocating for social justice for the common good of all
ABOUT OUR PROGRAM/DEPARTMENT
This program provides supportive services to adults who are unhoused in the Anchorage community. The program is dedicated to helping individuals move from crisis to stability, improving their quality of life, and empowering them to achieve their full potential. Through this collaborative, trauma-informed approach, we support each client in their unique journey toward healing, stability, and lasting well-being. We do this by providing behavioral health support, health and wellness, housing assistance, and peer support.
REQUIRED COMPETENCIES
Accountability:
Takes ownership for delivering on commitments; owns mistakes and uses them as opportunities for learning and development; openly discusses their actions and their consequences both good and bad; can identify strengths and developmental opportunities and leverages insight to adjust to improve their effectiveness; courage to have difficult conversations.
Adapting to Change:
Accepts and adapts to change in a professionally appropriate and thoughtful manner. Is willing to offer a different perspective or approach and yet knows when and how to stand down graciously and accept a well-thought-out decision. Embraces…
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