Case Manager​/Inspector II; Anchorage

• Base Pay $61,742.59 / Year
• Employee Type Fulltime Nonexempt

Primary responsibility is inspecting private market and agency owned housing and secondarily assisting in the management of low-income housing programs to include case management. This position offers an opportunity to make a meaningful impact in the community by ensuring access to essential housing resources for those in need.

Program/Regional Manager or Designee

This position is part of a dynamic team committed to providing Alaskan’s access to safe, quality, affordable housing. The ideal candidate will possess strong analytical skills to assess affordable housing programs related to the Housing Choice Voucher program standards and effectively prioritize tasks. As a case manager, exceptional listening and communication skills are essential, as the role involves engaging with clients from diverse social economic backgrounds on a daily basis.

The ideal candidate must be able to think independently, assess family situations within the confines of highly regulated housing programs, convey accurate housing program information, and maintain the utmost professionalism when communicating both favorable and unfavorable messages. The incumbent’s primary responsibility during the workday is to perform programmatically required housing inspections and related tasks pertinent to that responsibility. Secondary responsibilities is focused on case management (approximately 60 to 150+/- assigned cases).

As the organization drive digital automation continues, this position must be adept at effectively utilizing housing management software to maintain accurate client records.

This position demonstrates extensive knowledge of housing inspection standards and increased independence in performance of duties through knowledge gained as a Housing Case Manager I or similar experience.

Non-exempt, non-supervisory

• a. Conduct and document housing unit inspections of private and agency owned units;
• b. Review and approve client packages for inspection;
• c. Preparing annual, complaint, and initial move-in inspection packages;
• d. Assist in the maintaining a comprehensive inspection schedule;
• e. Collect data on private, unassisted units to maintain a database of comparable units; and
• f. Determine rent reasonableness for units.

• a. Interpret complex housing program rules for clients in easy-to-understand terms, taking into account the audience and nature of the information;
• b. Interacts with a diverse social economic population and a wide array of external agencies with a high degree of autonomy;
• c. Provide information on grievance procedures or fair hearings;
• d. Offer appropriate community resource referrals.
• e. Counsel applicants on their various housing options

• a. Housing Inspection Standards
• b. Civil and Disability rights;
• c. Rental integrity;
• d. Data privacy laws.

• a. Manage the Housing Choice Voucher and assigned referral programs.
• b. Demonstrate proficiency utilizing electronic central housing program and ensure all information entered in electronic software agrees with the supporting documentation in files. Document all actions accurately in electronic client files
• c. Complete accurate adjustments to rent computations in compliance with rental integrity standards and collect and review income, assets, and deductions in compliance with those rental integrity standards.
• d. Conduct unit inspections of private units and document results, which includes move-in, complaint and/or annual inspections.
• e. Collect data on private, unassisted units to maintain a database of comparable units;
• f. Assess rent reasonableness for units.

Knowledge of: Microsoft office products, web-based training tools, p roficiency in business English and mathematics; effective communication techniques, k nowledge of federal and agency regulations governing assisted housing programs. Knowledge of the community, social & economic…