Protective Services Specialist

Job Description

This position will be filled at either the 1 or 2 level depending on the applicant's qualifications and job experience.

It is recommended that you apply for all levels if you are qualified

.

This position is open to current

Department of Family and Community Services employees only.

Please check the definition below to determine if you qualify.

The Department of Family and Community Services,

Office of Children's Services (OCS)

is

recruiting for a full-time

Protective Service Specialist 1/2

located in

Anchorage, Alaska.

What you will be doing

In this role, you’ll be the first point of contact for individuals reporting concerns about child safety and well-being. You will be responsible for gathering essential information and screening reports. Success in this position requires strong customer service, critical thinking, and the ability to work calmly in a fast-paced environment. Your work will play a vital role in protecting children and supporting families across Alaska.

Our organization, mission and culture

The

Office of Children's Services

strives for a diverse and inclusive workforce where safety and wellbeing are paramount and employees at all levels promote a culture where everyone is valued, treated equitably, and treated respectfully.

The Mission of the Office of Children's Services is:
Ensuring the safety, permanency and well-being of children by strengthening families, engaging communities, and partnering with Tribes.

Everything we do is underpinned by our

Core Values

.

Benefits of joining our team

Joining our team will provide you with the satisfaction of working with a dynamic, diverse, and high performing team while simultaneously having a positive impact on the safety of employees as well as the families of Alaska. This position is part of a specialized unit that works closely together to support making the best decisions for families.

Your first twelve months in the agency are probationary and considered a training period, with formal virtual training and on-the-job training with your supervisor and with other colleagues.

Full-time benefits of this position include but are not limited to:
Insurance Benefits;
Retirement Benefits;
Paid Leave; and twelve paid holidays per year. Please see the benefits tab on this posting for more information.

Working environment you can expect

The position offers either a 3-day or 4-day work week with shifts starting at 8:00 am. The 3-day schedule is Friday, Saturday, and Sunday. The 4-day schedule is Friday, Saturday, Sunday, and Monday

For information on the Anchorage community (including schools, hospitals, and housing) please review the

Alaska Community Profiles

.

We are seeking a candidate with the following competencies:

Self-Management

:
Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Teamwork

:
Encourages and facilitates cooperation, pride, trust, and group identity; foster commitment and team spirit; works with others to achieve goals.

Stress Tolerance

:
Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations)

Special Note

This position requires a valid Alaska driver's license.

Additionally, while the Division does have vehicles assigned to it, they may not always be available for staff use. Mileage reimbursement is available when a personal vehicle is used for work-related matters. Current automotive insurance must be in place prior to use of a personal vehicle while conducting business on behalf of the State.

Relocation reimbursement costs may be provided by the State of Alaska.

For positions in this job class, a child protective history check will be performed per AS 12.62.160 and/or 13 AAC 68.315 including a background and fingerprint check.

The successful candidate may be required to attend multiple training courses normally located in Anchorage.

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will…