Case Manager

Career Opportunities with Abused Women's Aid in Crisis

A great place to work.

Careers At Abused Women's Aid in Crisis

Share with friends or Subscribe!

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Position Summary: The Case Manager is a full-time, non-exempt position responsible for providing wrap-around case management and supportive services to AWAIC participants, including coordination of resources, information and referrals, and other support as needed. Case Managers perform screenings, intakes, and assessments, and provide crisis intervention and safety planning for victims of domestic violence, sexual assault and stalking (DV/SA/ST). They develop actionable case plans and work with participants to address barriers to safety and/housing transition.

• Provides trauma-informed, participant-centered advocacy and case management services to survivors of domestic violence, sexual assault, and stalking (DV/SA/ST).
• Conducts intakes, screenings, assessments, eligibility determinations, and ongoing reassessments to identify participant strengths, needs, barriers, and risks.
• Partners with participants to develop and maintain individualized, strengths-based case plans, goals, and safety plans that support participant choice and autonomy.
• Provides crisis intervention, de-escalation, emotional support, problem-solving, and stabilization in response to participant needs and safety concerns.
• Maintains professional boundaries while building supportive, respectful, and empowering relationships with participants.

• Connects participants with housing, healthcare, behavioral health, benefits, employment, education, transportation, legal services, and other community resources.
• Assists with applications, referrals, documentation, scheduling, and other activities necessary to access services and benefits.
• Educates participants about victim rights, civil protective orders, available resources, and the criminal and civil justice systems and provides court accompaniment as assigned.
• Advocates and coordinates with landlords, service providers, healthcare providers, schools, courts, law enforcement, and community partners as authorized by the participant.
• Supports participants in identifying and addressing barriers to safe, stable housing, including housing search, placement, move-in, tenancy, and retention support.
• Coordinates financial assistance and supportive services in accordance with participant goals and applicable program requirements.
• Provides continuity of care and follow-up during program, housing, and service transitions and following program exit as appropriate.

• Maintains accurate, timely, objective, and confidential participant records in accordance with AWAIC policies, funding requirements, confidentiality standards, and applicable laws and regulations.
• Completes required case notes, assessments, service and safety plans, releases of information, statistical tracking, and other documentation within established timelines.
• Maintains accurate and complete information within agency databases and monitors assigned caseload documentation to support continuity of care, program outcomes, and grant compliance.
• Maintains current knowledge of applicable program requirements, eligibility standards, funding requirements, and federal and Alaska laws affecting survivors of DV/SA/ST.

• Collaborates across AWAIC programs to provide coordinated and consistent participant services.
• Identifies and communicates safety concerns, critical incidents, service gaps, and emerging participant needs to appropriate staff.
• Supports shelter operations, front desk coverage, crisis line response, participant transportation, and community-based services as assigned.
• Participates in case staffing, supervision, team meetings, training, and agency initiatives.
• Facilitates participant groups, workshops, and educational activities as assigned.
• Maintains a safe, respectful, inclusive, and trauma-informed environment for participants, staff, volunteers, and visitors.

• Represents AWAIC professionally through community partnerships, coordinated response efforts, outreach, presentations,…