Part Time Passenger Services Agent

Job Title

Passenger Services Agent

Ted Stevens Anchorage International Airport (ANC), Anchorage, Alaska

Part‑Time

$16.25 per hour

Day and night shifts available; must have open availability, including weekends and holidays

HuntleighUSA

The Passenger Services Agent provides courteous, efficient, and professional assistance to airline passengers who require wheelchair or aisle chair support. This role ensures every passenger is safely transported through the airport while maintaining HuntleighUSA’s high standards of safety, service, and professionalism. You will serve as a welcoming presence for travelers, assisting them with navigation through the airport and ensuring they reach their destination with care and dignity.

• Safely transport passengers to and from airport locations while maintaining awareness of surroundings and potential hazards
• Provide wheelchair and aisle chair assistance for departing and arriving passengers
• Assist passengers with luggage handling and ensure comfort and safety
• Offer support and guidance to passengers with visual or hearing impairments
• Escort passengers to gates, restrooms, dining areas, or animal relief areas as needed
• Communicate and coordinate effectively with gate agents, dispatchers, and airport staff
• Complete required reports and maintain accurate wheelchair usage logs
• Follow all TSA, airport, and HuntleighUSA safety and operational procedures
• Provide professional and courteous customer service to passengers, airline representatives, and team members

• High School Diploma or equivalent
• Previous experience in customer service, hospitality, or airport operations is a plus
• Strong communication skills and a positive, professional attitude
• Ability to read, write, and follow verbal and written instructions in English
• Must pass pre‑employment and random drug and alcohol screenings
• Reliable transportation to and from work required

• Ability to lift, push, or pull up to 75 pounds
• Ability to stand, walk, bend, and move for extended periods
• Ability to work indoors and outdoors in varying weather conditions

This role is based in a fast‑paced airport environment with daily interaction with passengers, airline staff, and airport personnel. Team members are expected to maintain professionalism while ensuring safe, efficient, and compassionate service for all travelers.

• Competitive pay and flexible scheduling
• Medical, dental, and vision benefits (eligibility may apply)
• Opportunities for growth and advancement within the company
• Hands‑on experience in airport and airline operations
• Supportive, team‑oriented culture where your work makes a difference

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