Sr. Dispatcher

Sr. Dispatcher (Anchorage, AK)

Position:
Sr. Dispatcher.

Location:

Anchorage, AK.

Reports to:

Dispatch Supervisor.

On Site

Monday – Friday 8:00 am – 5:00 pm

No

No

The position of Sr. Dispatcher will have primary responsibility to direct and coordinate the pickup and delivery of local/regional shipments and freight.

• Provide exceptional customer service to internal and external customers while supporting daily trucking and warehouse operations
• Coordinate and dispatch pickups and deliveries between customers, ports, rail terminals, warehouses, and other facilities
• Monitor driver’s Hours of Service compliance and ensure adherence to FMCSA regulations
• Track container availability, terminal appointments, shipment status, and operational issues using internal systems and industry platforms
• Communicate shipment updates, delays, and service issues to customers and internal teams in a timely manner
• Prepare and distribute daily dispatch reports outlining container status and priority actions
• Coordinate with warehouse, transportation, customs brokerage, and international teams to support production and shipment planning
• Ensure shipments are properly documented, updated, and maintained accurately in company systems
• Assist with drayage rate quotes, permit coordination, and dispatch documentation processes
• Maintain confidentiality and comply with company security and C‑TPAT procedures
• Perform additional duties and special projects as assigned

• High school diploma or equivalent.
• Dispatching experience in a truck/intermodal environment is preferred; open to training a motivated candidate with related transportation, logistics, or operations experience and strong customer service, computer, and organizational skills.
• Working knowledge of Customs and Border Protection, Federal Motor Carrier Safety Administration, and State of Alaska regulations as they pertain to dispatching and carrier compliance is preferred, but not required.
• Proficient in computer programs such as Word, Excel, and Outlook, with strong and accurate keyboarding skills.
• Experience with chassis provider websites, terminal websites, ocean carrier websites, eModal, and/or UIIA is preferred.
• Customer service‑focused with the ability to communicate professionally and provide accurate, courteous, and timely responses to questions or concerns.
• Excellent organizational skills with the ability to prioritize workloads, follow established processes, and maintain proper documentation.
• Ability to work independently with a high level of attention to detail and data entry accuracy.
• Team‑oriented with the ability to communicate and collaborate with co‑workers, Independent Contractors, drivers, customers, and terminal/outside warehouse personnel.

Schedule:

Monday – Friday 8:00 am – 5:00 pm (subject to change based on operation’s needs). Bonus Eligible:
No. Commission Eligible:
No. No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company‑paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

Odyssey Logistics is an equal‑opportunity employer. All employment decisions are based on merit, without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, national origin, or any other characteristic protected by law. We welcome applicants from all backgrounds and value the unique strengths, curiosity, and fresh thinking each person brings. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways.

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