Customer Service Rep; Dr MLK Jr Expy

Job Overview

Andalusia, Alabama, United States – Full Time

Immediate start.

• Operate store equipment and prepare pizzas.
• Process telephone and in‑person orders.
• Stock ingredients from the delivery area to storage.
• Perform inventory checks and complete associated paperwork.
• Clean equipment and facility on a daily basis.
• Deliver product by car to customer locations.
• Deliver flyers and door hangers as requested.
• Maintain store cleanliness and safety standards.
• Assist with training and orientation of new staff.
• Use point‑of‑sale and computer equipment for order entry.
• Handle cash transactions and provide correct change.
• Follow food safety and handling procedures.
• Provide excellent customer service and communicate effectively with customers and co‑workers.
• Work in varying temperatures and weather conditions.
• Perform physical tasks such as bending, reaching, lifting, and standing for extended periods.
• Support additional store duties as required.

• Age 16 or older.
• Valid driver’s license with a safe driving record.
• Access to an insured vehicle for deliveries.
• Basic mathematics skills (addition, subtraction, multiplication, division, making correct change).
• Strong verbal, written, and telephone communication skills.
• Ability to use a computer keyboard or touchscreen to enter orders.
• Ability to read maps and navigate adverse terrain.
• Physical capability to bend, reach, lift, and work in warm conditions.
• Team‑work and problem‑solving skills.
• Customer service orientation.

• Exposure to varying outdoor weather while delivering.
• In‑store temperatures from 36°F to above 90°F.
• Exposure to food odors, cornmeal dust, hot surfaces up to 500°F, and crushing equipment.
• Frequent bending, stooping, squatting, reaching, and lifting with cargo and tools.
• Requires use of hands for slicing, dough handling, and operating pizza peel or cutter.
• Regular driving and navigation of multi‑story buildings and private residences.

Store Customer Service Representative