Business Office Manager

• We are always looking for caring people with a passion for excellence - Join the Northview Health & Living team! ***

We are actively seeking a compassionate and dedicated Business Office Manager (BOM) to join our Northview Health & Living team!

Our staff are our most valuable asset. Here’s what they are saying about us -

Everyone on the team is so supportive of each other. Even the CEO knows my name and asks me how my kids are doing! This team is home for me.  - CNA, South Bend, IN

I enjoy working so closely with the residents. They bring as much comfort to me as I do to them. This is a unique building with a great family feel.  - RN, Gary, IN

What do we know makes us different? Here’s what you can count on from us!

• Northview Health & Living is a small facility with a close-knit, supportive, and collaborative team
• We care deeply for our residents and families, our employees, and the communities we serve
• We train and build our people and genuinely invest in their professional growth
• Our culture is rooted in:
• Trust
• Excellence
• Service Leadership
• Working Together
• We always deliver the best possible care for our residents and families
• We appreciate and celebrate the contributions made by all of the individuals on our teams

The Business Office Manager will ensure that the resident financial/business records are completed and maintained properly and will organize and maintain facility financial records in compliance with all facility, state and federal regulations. Furthermore, the Business Office Manager will supervise, coordinate, and perform business office functions under the direction of the Executive Director in accordance with sound accounting practices.

• High school graduate; bachelor's degree preferred.
• Equivalent related work experience in LTC setting; office management experience preferred.
• Caring person with a desire to work with the frail and elderly.
• Practical knowledge of medical terminology and record keeping preferred.
• Ability to maintain confidentiality related to residents information.
• Ability to prioritize duties and be detailed orientated.
• Ability to understand and follow work assignments and have knowledge of coding and filing systems.
• Ability to utilize computers and other electronic devices for tasks such as timekeeping, in-servicing and documentation.
• Ability to work with minimal supervision, take initiative and make independent decisions.

• Maintains accurate order of resident business file;
• Identify and participate in process improvement initiatives that improve the customer experience, enhance workflow, and/or improve the work environment.
• Prepare and submit reports on a timely basis as required and directed by the Regional Business Office Director, the company and governmental agencies.
• Accumulate and maintain, in an organized manner, vital statistics relating to admissions, discharges, deaths, transfers and daily census of facility residents.
• Responsible for monthly Medicaid, Medicare, and other insurance billings along with timely follow-up with intermediaries on delinquent payments.
• Monitor and manage the accounts receivable collection process.
• Pursue past due accounts persistently and maintain proper back-up documentation.
• Obtain and submit all required documentation to bill third party payers as per program/company guidelines.
• Maintain financial records including cash receipts, cash disbursements, accounts receivable, accounts payable, payroll journal, and general ledger, as directed.
• Attend department head meetings, seminars, and workshops, when approved, to assure current knowledge of State and Federal laws and regulations pertaining to bookkeeping functions.
• Responsible for ensuring daily bank deposits are made and reconciling all facility cash…