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Door Control Attendant

Job in Anderson, Madison County, Indiana, 46016, USA
Listing for: Workstream
Full Time position
Listed on 2026-07-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Staff/ Venue Crew
Salary/Wage Range or Industry Benchmark: 12 - 16 USD Hourly USD 12.00 16.00 HOUR
Job Description & How to Apply Below

Door Control

Are you ready to be the gatekeeper to a world of Halloween enchantment and thrills? Become a Door Controller at Indy Scream Park and help us create a spine‑chilling experience for our guests. As a Door Controller, you will be responsible for ensuring the smooth and safe operation of attraction entrances, adding to the excitement of the Halloween adventure.

Responsibilities
  • Attraction Entrance Management:
    Greet guests as they approach the attraction entrances, setting the eerie tone for their Halloween experience.
  • Ticket Verification:
    Check and validate guests' VIP passes (if applicable) to ensure authorized entry into the attractions.
  • Crowd Management:
    Maintain a steady flow of guests into the attractions, preventing overcrowding and managing queues effectively.
  • Safety and Security:
    Ensure that guests adhere to safety guidelines, including any restrictions and any health‑related requirements.
  • Guest Assistance:
    Provide information about attraction details, showtimes, and other park amenities, offering friendly and helpful customer service.
  • Timely Operation:
    Coordinate with the internal team to ensure attractions start and stop on time, maintaining a well‑organized schedule.
  • Emergency Response:
    Be prepared to handle emergency situations calmly and efficiently, following established protocols to ensure guest safety.
  • Hygiene and Cleanliness:
    Keep the attraction entrances clean and tidy, maintaining a spooky ambiance while ensuring a safe environment.
  • Adherence to Policies:
    Enforce park policies and regulations, ensuring a safe and enjoyable experience for all visitors.
Requirements
  • Minimum 18 years of age, with a passion for Halloween and creating memorable guest experiences.
  • Excellent communication skills and a friendly demeanor to engage with guests of all ages.
  • Ability to work in a team and handle a dynamic and fast‑paced environment.
  • Strong sense of responsibility and ability to remain composed under pressure.
  • Comfortable working in dimly lit or dark environments characteristic of Halloween‑themed attractions.
  • Physical fitness to stand for extended periods and work during peak operational hours.
  • Previous experience in customer service or theme park environments is advantageous but not mandatory.

Join our team of Door Controllers and be a part of bringing Halloween magic to life! If you have the enthusiasm and dedication to ensure our guests have a hauntingly good time, we'd love to have you on board. Embrace the spirit of Halloween and join us at the Halloween Park for a thrilling adventure like no other!

Work Schedule
  • September every Friday and Saturday
  • October 3 - November 2, 2024 seven days a week.
  • Report time varies between 6:00 PM and 7:30 PM, ending time is between 10:30 PM-2:00 AM depending on the day of the week. (Friday and Saturday nights are 2:00 AM)
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