Customer Service Representative - Patient Registration

Location & Shift

Location:

Ascension St. Vincent Anderson Hospital
Shift: Part Time, PRN as needed, Full Time opportunities

As a Customer Service Representative in Patient Registration, you will be the first friendly face patients meet when they check into the hospital. You will assist patients through the registration process, answer questions with confidence and compassion, gather accurate information quickly, and build trust with patients during stressful moments. This role is a fantastic launchpad for a growing healthcare career.

• Make a Real Difference:
  Patients lean on you for support and reassurance.
• Learn Healthcare from the Ground Up:
  From insurance basics to hospital workflows, you’ll gain valuable knowledge and skills for long-term career growth.
• Fast-Paced, Never Boring:
  You’ll move between computer screens, phone calls, and in‑person interactions while balancing accuracy with compassion.
• Supportive Team Environment:
  You’ll be surrounded by teammates who have your back and leaders who want to see you succeed.

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass a background check, drug test, and meet vaccination requirements.

• Medical or healthcare experience (but not required).

For this U.S.

-based position, the base pay range is $16.50 – $20.66 per hour. Individual pay is determined by role, level, location, job‑related skills, experience, and relevant education or training.

R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices, including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination, shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance or veteran status, or any other characteristic protected by federal, state or local law.

The Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at  for assistance.

California resident job applicants can learn more.