Financial Aid Counselor

Financial Aid Counselor

The Financial Aid Counselor provides guidance to students and families of Anderson University, by counseling them on financial aid opportunities, including federal, state, and institutional financial aid in a courteous and professional manner.

• Provide excellent customer service to prospective, current, and former students and families in the office, virtually, by phone, and by email
• Participate in special university recruitment and orientation events (Discovery Days, SOAR, orientations, College Goal Sunday, presentations, school fairs, etc.)
• Assist prospective and returning students and families in filing the Free Application for Federal Student Aid (FAFSA)
• Assist families with FAFSA verification process (contact students regarding required documents, review, and process documents, and submit changes to Federal Student Aid)
• Award prospective and returning students financial aid (including traditional undergraduate, graduate, and School of Theology)
• Add outside scholarships when award notifications are received, adjusting other financial aid as necessary
• Apply departmental grants, graduate assistantships, remitted tuition, and tuition exchange, as approved
• Monitor the disbursement of aid, ensuring aid is applied to student accounts in a timely manner (assist students and parents completing Master Promissory Note, Entrance Loan Counseling, etc.)
• Complete and return educational paperwork (VOC Rehab, Family and Social Services Administration, etc.)
• Monitor financial aid eligibility and respond accordingly (based on changes to enrollment, information provided by Federal Student Aid, National Student Loan Data System, Selective Service, State of Indiana, etc.)
• Counsel families through special circumstances, gathering and reviewing documentation
• Stay current with changing federal and state laws and regulations to maintain compliance, seeking continuing education at every opportunity
• Other responsibilities as assigned

• High School Diploma required, College degree preferred
• Financial Aid experience preferred
• Clear verbal and written communication skills
• Ability to provide exceptional customer service
• Proficient in Microsoft and Google suites
• Self-initiated
• Strong problem-solving skills
• Ability to work in a fast-paced environment

This is a full-time, 100%, at-will position, eligible for university benefits.

• Insurance – Medical, Dental, Vision, Life, AD&D, Long-Term Disability
• 403B (retirement) with matching contribution
• Paid Holidays
• Remitted Tuition
• Free access to Kardatzke Wellness Center

Candidates should have belief in, and commitment to, Jesus Christ and the Christian faith, as interpreted through the historic witness of the Bible and the contemporary ministry of the Holy Spirit. They should possess a vitality of Christian experience that is maturing in insight and application, and must meet university lifestyle expectations.

Anderson University is a private Christian university in central Indiana. Established in 1917 by the Church of God (Anderson, Ind.), Anderson University offers more than 50 undergraduate majors and graduate programs in business, music education, and theology, and sponsors 20 NCAA athletic teams. The University's location in the central part of the state, and within the Indianapolis metropolitan area, provide easy access to Anderson/Madison County and surrounding communities, offering outdoor activities, entertainment, and diverse cultural experiences.

AU is an equal opportunity employer. Persons who bring diversity are encouraged to apply. Anderson University complies with federal and state requirements for non-discrimination in employment with regard to sex, gender, age, race, color, disability, and national and ethnic origin.