Grave Shift Cage Shift Supervisor Harrah's Hoosier Park

Grave Shift Cage Shift Supervisor
-Full Time (Harrah's Hoosier Park)

Anderson, IN, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Responsibleforoverseeingdailyoperationsof the cagearea.

INDIRECTLY REPORTS:
Cage Training Supervisor

The Cage Supervisor will provide excellent internal and external guest service.

Coordinates and supervises the controls and procedures of the Cage Cashiers; to include the securing of company funds and accountability of all monies and routing of paperwork.

Responsible for scheduling of team members in the cage and ensuring coverage levels are adequate to provide excellent customer service.

Resolves customer complaints regarding cage matters and works with other casino departments to facilitate resolution on team member issues.

Responsible for enforcement of gaming regulations, internal controls and company policies and procedures.

Performs functions of main banker or cage cashier when needed

Other duties are assigned as needed.

Must be 21 years of age or older.

Proficient in English verbal and written with the ability to read, general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write simple reports, correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Associates degree (A.S.) from two-year college or university; or one to two years’ related experience and/or training; or equivalent combination of education and experience. Previous supervisory experience preferred.

• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Must have an outgoing, energetic and enthusiastic attitude. Must be comfortable initiating conversations and creating a fun environment with our guests.
• Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property.
• Responsible for fostering a fun environment, being gracious to all guests and co-workers, and for promoting a positive influence in the community and participating in company- sponsored events. Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs. Ensures that behavior and appearance comply with established…