Executive Casino Host Harrah's Hoosier Park

Executive Casino Host - Full Time (Harrah's Hoosier Park)

Anderson, IN, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission
: “Create the Extraordinary"
Our Vision
: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values
: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Develop and increase high-end player profitability by building strong professional relationships, actively acquiring new VIP business, encouraging club card utilization, and providing superior service and recognition.

DIRECTLY SUPERVISES:
None

• Responsible in attending to the gaming amenities of the top 1% of the casino’s database.
• Build strong relationships with their personal list of players that are specifically coded in the Executive Host’s name.
• Responsible for year-over-year revenue growth for all their coded players.
• Entrusted with the highest complimentary authority of all hosts.
• Responsible for the development of high theoretical new members.
• Assist with planning, coordination and execution of events, promotions and sales initiatives designed to attract and maintain high-end players.
• Plan and attend on and off-site VIP events, administer the benefits of the reward program and provide personalized sales and service to VIP guests.
• Maintain aggressive contact with assigned VIP guests via telemarketing, written correspondence, email and personal interaction.
• Consistently deliver on all departmental and individual sales goals.
• Serve as a player expert for casino gaming, simulcasting, and racing.
• Also Requires: ability to multi-task, keen eye for detail, excel in a fast-paced and dynamic environment, outstanding communication skills (verbal and written), strong fiscal acumen, display professionalism and maintain professional appearance.
• Other duties may be assigned at any time.

• Must be 21 years of age or older
• Proficient in English verbal and written with the ability to read, analyze, and interpret common scientific and technical data, financial reports, and internal controls. Ability to respond professionally to common inquiries or complaints from customers, regulatory agencies, staff, or members of the business community. Ability to write letters and promotional materials for distribution or publication that conform to a prescribed style and format.
• Associate or bachelor’s degree from two to four-year college; or two to four years related experience and/or training; or equivalent combination of education and experience.
• Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
• Flexible with working various shifts, weekends, holidays, and long hours if applicable. Due to the cyclical nature of the hospitality/entertainment…