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Monitoring Technical Support Specialist
Job in
Anderson, Madison County, Indiana, 46012, USA
Listed on 2026-05-22
Listing for:
The Geo Group
Full Time
position Listed on 2026-05-22
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Accept inbound phone calls from contracted agency personnel and troubleshoot hardware/software issues;
Process alerts according to contract requirements and provide timely, accurate troubleshooting;
Act as liaison between Monitoring Operations, Monitoring Customer Service, Training, and other departments;
Provide advanced troubleshooting and support on hardware and software for monitoring operations departments;
Communicate status of issues to internal departments and management
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