Director of Account Strategy

The Director of Account Strategy serves as a strategic leader and the North Star for the agency’s accounts, driving innovation, collaboration, and growth beyond the boundaries of client services. This role is designed for a visionary, results-driven professional who thrives in a leadership position. This role will be guiding the account services team, cultivating deep client partnerships, and co-piloting the agency’s direction alongside the Creative Director and executive leadership.

CORE FOCUS:

Client Success & Strategic Leadership

• Act as a trusted advisor to key clients, driving strategic direction and innovative solutions
• Lead strategy workshops and planning sessions to uncover opportunities for growth and measurable success
• Ensure all deliverables align with client objectives, agency standards, and market trends
• Build, mentor and inspire a high-performing, collaborative account services team
• Provide ongoing coaching, professional development, and career-path planning
• Serve as a role model for agency culture, fostering curiosity, positivity, and accountability

Operational Excellence & Agency Partnership

• Collaborate with agency leadership to forecast revenue, manage profitability, and optimize team utilization
• Partner with cross-functional leaders to drive seamless integration across creative, digital, PR, media, and strategy disciplines
• Provide a clear voice in operational planning, innovation initiatives, and agency-wide strategic decisions

Culture Champion

• Embody and champion ANDERSON’s core values in every interaction
• Actively contribute to building an inclusive, supportive, and high-energy environment that drives creativity and results
• Inspire teams through strong communication, transparency, and forward-thinking leadership

Success in this Role Looks Like:

• Empowered, High-Performing Teams: The account team thrives under your leadership, operating with seamless workflows, exceptional productivity, and a culture of continuous growth. Coaching and mentorship inspire confidence, innovation, and collaboration, creating a unified team driven to deliver their best work every day.
• Transformative Client Partnerships: Clients view the agency as an indispensable strategic partner. Strategies are forward-thinking, data-driven, and consistently deliver measurable ROI. Every plan reflects deep understanding of client goals, while relationships are strengthened through trust, innovation, and proactive guidance, while fueling long-term partnerships and agency growth.

• Lead, mentor, and develop the account team for success, ensuring growth, performance, and collaboration
• Oversee strategy for high-value accounts while providing guidance and oversight for all agency clients
• Conduct strategy sessions, facilitate innovative brainstorming, and lead the creation of actionable, results-oriented plans
• Collaborate with the Creative Director and senior leadership to shape agency vision, processes, and new approaches
• Provide strategic counsel and high-level communication to clients and internal stakeholders
• Participate in forecasting, resource allocation, and financial planning to meet agency targets
• Support the acquisition and onboarding of new talent while nurturing a high-retention environment
• Contribute to the reporting and analysis process, translating data and insights into strategic recommendations

• 10+ years of progressive leadership experience in marketing, advertising, or communications, preferably in an agency environment with specific strategic responsibilities
• Demonstrated success leading strategic client relationships and driving measurable growth
• Deep expertise in multi-channel, integrated marketing, leveraging digital, traditional, and innovative platforms to build cohesive, results-driven campaigns
• Strong command of emerging technologies and analytics, including AI-powered tools for insight generation, performance optimization, and strategic foresight to drive smarter, data-informed decision-making
• Excellent business acumen, including revenue forecasting, resource management, and profitability analysis
• Proven ability to mentor and inspire teams to deliver exceptional work and…